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Jay Buick GMC
Bedford, OH
343 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 343 reviews
Verified Customer
July 26, 2026
Q was great! Didn't feel pressured and listened to our needs. He even met us at our daughter's game to show us a car when we couldn't find a time to get to the de Didn't feel pressured and listened to our needs. He even met us at our daughter's game to show us a car when we couldn't find a time to get to the dealership. We also appreciated him checking in a couple days later to see how we were doing with the new car. More
by melanieproctor200
Employees Worked With
July 25, 2026
I’ve been a long time customer of Jay Buick GMC and have always been treated like King when I’m there for vehicle purchase or just for service. always been treated like King when I’m there for vehicle purchase or just for service. More
by kennykwatt
Employees Worked With
July 22, 2026
I just don't like when I go in for just a oil change tire rotation and they try to have me do fuel system cleaner and engine and cabin filters 400 dollar up change rotation and they try to have me do fuel system cleaner and engine and cabin filters 400 dollar up change More
by TYRONEROBINSON1688
Employees Worked With
David
July 21, 2026
Awesome. Best dealership I’ve ever been to great customer service and well matter employees Best dealership I’ve ever been to great customer service and well matter employees More
by donniewatson24
July 18, 2026
The service man and manager were pleasant. Unfortunately, the problem I have with my key releasing from the ignition could not be repaired with a quarntee I would not have the same problem. Unfortunately, the problem I have with my key releasing from the ignition could not be repaired with a quarntee I would not have the same problem. Very frustrating . It is a common problem with my 2017 Buick Cascada which is a 2017 and the parts are being discontinued. More
by dlefferts
July 18, 2026
They were prompt and very professional. It was a very straightforward process. I will definitely be coming back! It was a very straightforward process. I will definitely be coming back! More
by gwenmshy
July 15, 2026
I was sold a 2026 Gmc Canyon At4 with a dent in the tailgate about the size of a quarter and a small chip of paint on the tailgate off that spot this was not shown to me until all paperwork was done; i tailgate about the size of a quarter and a small chip of paint on the tailgate off that spot this was not shown to me until all paperwork was done; it was not shown to me until I was ready to go home with the vehicle, I was told to bring the vehicle back the next week for repairs, after hours of being there I did not want to undo the paperwork all over again if this had been shown before the paperwork was complete I would have chosen a different vehicle than the black even though black was the preferred, More
by gibsonj27966
Employees Worked With
Manager -Dalton
July 14, 2026
Fast an friendly have a lot of details on the work they done an a video to show done an a video to show More
by Collinsshonte40
July 11, 2026
Great dealership staff is very friendly in helping you with your needs will help in making thing affordable for you. with your needs will help in making thing affordable for you. More
by redhot59.ce
Employees Worked With
