Jay Buick GMC

ABOVE AND BEYOND Jay Buick went above and beyond to make this a great experience. Thank you everyone that helped with our purchase. Will always come back here Jay Buick went above and beyond to make this a great experience. Thank you everyone that helped with our purchase. Will always come back here More

Great truck at great price. Found the 2016 Silverado 1500 Double Cab I had been looking for. The truck was priced great, thousands less than other trucks I was considering and I Found the 2016 Silverado 1500 Double Cab I had been looking for. The truck was priced great, thousands less than other trucks I was considering and I sacrificed nothing as far as options. Was greeted at the door and treated very well. More

Pleasant experience Good experience no pressure dealer. Worked with a guy named Tony. Not your typical salesman. Every other person was also friendly to us asking if we Good experience no pressure dealer. Worked with a guy named Tony. Not your typical salesman. Every other person was also friendly to us asking if we want water or coffee or snacks. Great experience from what I went through at a kia dealership a week earlier More

Excellent They gave me all the options, they listened to my needs. No high pressure games and were the nicest to deal with. They found the car I was looking for They gave me all the options, they listened to my needs. No high pressure games and were the nicest to deal with. They found the car I was looking for and worked within my budget. They took the time to explain all the features. I toured the dealership and met alot of great people More

New York to Ohio Let me just start of by saying everything about this establishment is pleasant. For months I was looking for a particular car as I was giving up hope. Let me just start of by saying everything about this establishment is pleasant. For months I was looking for a particular car as I was giving up hope...... I did one more google search expanding my miles and I found Jay Buick GMC. I made a phone call on November 17th and lady that answered the phone was welcoming and I explained to her what I was looking for and when I was from and insistently told me I have the right guy for you to work with let me transfer you to Donovan (aka DonnieCarz). After speaking with Donovan I explained to him that I was from Brooklyn, New York and I was unfamiliar with the process of buying a car from another state. Donovan assured me that I was I good hands asked for my cell phone number to send me detailed pictures answered ever question I had. Told him I was sold and what was the process to make this deal happen. I then worked with AJ Borisa from the financing department. Who also addressed all of my concerns Had all the paperwork sent overnight with a return overnight package included. He was of the following day however he did give me his cellphone number and allowed me to contact if I had questions. Which of course I did lol. This whole process took about 2 weeks and I had my car on 12/01/2017. I flew down and my fight was delayed and I was not going to make it by time the Dealership closed. But, Donnie waited For me at the airport and took me to the Dealership car was PERFECT! Miles were the same as the listing and Donnie made sure I had a full tank of gas to help on the Drive back to New York!!! I love this place and I will forever come back when its time for a new car. More

I only asked for a price? I was told that I would be given a disservice if they gave me a price for a new truck on the phone. I have been buying vehicles for 32 years and this I was told that I would be given a disservice if they gave me a price for a new truck on the phone. I have been buying vehicles for 32 years and this was a first. Most of the time I have only dealt on the phone why waste someone time with these tactics that only scream bad gmc dealer! More

Acura ILX I had figured out the car I wanted and found the right used car at this dealership. I was going to be driving 2 hours to get the car so I wanted to ma I had figured out the car I wanted and found the right used car at this dealership. I was going to be driving 2 hours to get the car so I wanted to make sure it was well set up. George Breckling was my saleman and he made sure the vehicle would still be there when I arrived which was a huge help! A.J. Borisa was the finance manager who helped and he got me a better rate than my bank. Both were very helpful! More

Above and Beyond I have been dealing with Jay Buick Gmc since 2006. I am on my fifth car with them. They will do whatever it takes to make you, the customer happy. Sur I have been dealing with Jay Buick Gmc since 2006. I am on my fifth car with them. They will do whatever it takes to make you, the customer happy. Sure anyone can sell you a car, but the owners of Jay are readily accessible too interact with you as a person, not just a customer. They want you to be a happy customer and someone who will return time and time again. Sales is only the beginning of the process. More importantly is their service department. They have excellent write up people, who have excellent follow up. They will take the time to explain what needs to be done and why. The mechanics will also explain to you anything you have a question about the operation of your car. Everyone there will greet you with a smile. You could do worse, but unlikely better. More

bad business BAD EXPERINCE I TALK TO GM, CEO AND SALESMENS AT DEALERSHIP FOLLOWING A DISPUTE. THEY DIDN'T TRYING TO HEAR MY SIDE OF THE STORY. BAD EXPERINCE I TALK TO GM, CEO AND SALESMENS AT DEALERSHIP FOLLOWING A DISPUTE. THEY DIDN'T TRYING TO HEAR MY SIDE OF THE STORY. More

Leased a 2018 GMC Terrain, exceeded all of my expectations! I leased a 2018 GMC Terrain on 09/30/17, Michael Croom, Mark and AJ provided excellent customer service. Signing the lease paperwork was a breeze, The I leased a 2018 GMC Terrain on 09/30/17, Michael Croom, Mark and AJ provided excellent customer service. Signing the lease paperwork was a breeze, The price was right and the sales staff was incredibly knowledgeable about the vehicle. I would definitely recommend Jay Buick GMC! More