
Jay Buick GMC
Bedford, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 160 reviews
Excellent is all could say, I will be doing all my service at Jay for now on. service at Jay for now on. More
Staff was friendly. Your AI system need updating to be a little more user-friendly and provide useful service information. The agents were very helpful in the service de Your AI system need updating to be a little more user-friendly and provide useful service information. The agents were very helpful in the service department. The driver was efficient and polite. More
Sales people were accessible and easy to discuss what was wanted and what was available. They were able to provide a chosen vehicle at a compromised price. wanted and what was available. They were able to provide a chosen vehicle at a compromised price. More
Staff is friendly, and efficient. My truck was serviced and washed (Sorry about the Ivy sap) A portion of the start-up services have expired, prompting me to suggest a concierge d My truck was serviced and washed (Sorry about the Ivy sap) A portion of the start-up services have expired, prompting me to suggest a concierge dealership service to encapsulate these services. Currently SiriusXM is offering a loss leader buy-in at first year for $4.00 per month, then reverting to $25.00 per month, or 300.00 per year. A total for 10 yrs. would be $3,000.00. I suggest the dealership retain the Initial first year difference on the now unused portion of the loss leader, as a fee. contract to extend to now 10 years, with an up front cash payment of $2000.00. This might be limited to seniors/retirees, transferable with the vehicle might enhance its estate saleability. SiriusXM would be removed from the ups and downs of month-to-month payments, along with cash in hand for project investments. The other services can be similarly structured to a mutual benefit for all parties. The dealership customer status may become something even more than it is. I still have an active On-Star account. SiriusXM has expired, also Navigation and the speed limit reader on the HUD lapsed. Picture an older person choosing between these services and writing more checks every month. Thank you for your time. - Ram More
I don’t like to take time to give reviews, Brian did a wonderful job for me. Five stars. wonderful job for me. Five stars. More
Jay Buick GMC does excellent work and Brian Mixson always does a great job in getting me an appointment that is convenient. The video review is helpful and I always look forward to anything the assigned mec does a great job in getting me an appointment that is convenient. The video review is helpful and I always look forward to anything the assigned mechanic tells me is a concern. More
Very welcoming environment nice generous employees. Greeted as soon as you arrive. Tariq was AMAZING no exaggeration! he was really patient with me as I am an older woman who's indecisive and wanted to Greeted as soon as you arrive. Tariq was AMAZING no exaggeration! he was really patient with me as I am an older woman who's indecisive and wanted to make sure whatever vehicle I decided to go with I was comfortable with and was fit to me. Thank you Tariq for helping me purchase my new 2026 Buick Encore Gx! More
The service is always excellent at this dealership. The service members really care about the vehicles they service. They always reset the seat to the position it was in when I released the vehicle i The service members really care about the vehicles they service. They always reset the seat to the position it was in when I released the vehicle in their care. Brian always does an excellent job getting me in for service. More