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Jay Buick GMC
Bedford, OH
261 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 261 reviews
Verified Customer
January 21, 2026
They make buying a car easy no pressure no hassle. When my daughter gets ready to purchase her car we are coming to this dealership When my daughter gets ready to purchase her car we are coming to this dealership More
by ardaugherty
January 17, 2026
Great customer sevice. John Callahan had excellent customer service and did a great job in assisting me in getting into my new vehicle. John Callahan had excellent customer service and did a great job in assisting me in getting into my new vehicle. More
by shardebennett
Employees Worked With
John Callahan
January 15, 2026
As usual, the Service Department was efficient and professional. The video of the inspection of my car was very interesting, thorough, and informative. David Richmond has always been very helpful an professional. The video of the inspection of my car was very interesting, thorough, and informative. David Richmond has always been very helpful and efficient. Now that he also handles the payment operation is even more efficient. I am always confident that my car is well taken care of at Jay Buick. More
by OHIOBMXER
Employees Worked With
David Richmond
January 11, 2026
Prompt, courteous, and very clean waiting area. And a complimentary car wash if weather permits. Great coupons! And a complimentary car wash if weather permits. Great coupons! More
by Jessie Jones
January 11, 2026
Jay service is awesome they always fit you in and car is ready when promised. David is wonderful I have been working with him for 15 years or more. ready when promised. David is wonderful I have been working with him for 15 years or more. More
by ED66
January 09, 2026
The service I received was excellent. The staff was very knowledgeable and got me in and out quickly. The staff was very knowledgeable and got me in and out quickly. More
by smcglothan
January 07, 2026
I was pleasantly pleased with my experience with Jay Buick and my purchase. My sales rep was amazing. Most polite and helpful. He was patient and not pushy. At the same time helpful. Buick and my purchase. My sales rep was amazing. Most polite and helpful. He was patient and not pushy. At the same time helpful. More
by dlbeagler
Employees Worked With
Tariq king
