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Jay Buick GMC
Bedford, OH
245 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 245 reviews
December 30, 2025
This dealership treated me with respect and kindness and with the swiftness but alot of my thanks goes to Mr Tariq King for selling me my 2026 Buick Encore gx thank you Mr King with the swiftness but alot of my thanks goes to Mr Tariq King for selling me my 2026 Buick Encore gx thank you Mr King More
by BULLARDCOREY45
Verified CustomerEmployees Worked With
Tariq king
December 25, 2025
Prompt, kelp informed of progress , nice waiting area for customers tv and magazines for customers, service of vehicle and great. customers tv and magazines for customers, service of vehicle and great. More
by BLAZER01
December 17, 2025
This Dealership is excellent service staff are always polite and courteous never have a problem. polite and courteous never have a problem. More
by adaworley
Employees Worked With
December 16, 2025
Great customer service. Very helpful in making my purchase, everyone was very helpful and considerate Very helpful in making my purchase, everyone was very helpful and considerate More
by ron_mckalik
December 15, 2025
Alann was very helpful and wonderful to work with. I am happy with the car. I am happy with the car. More
by catlamb
December 14, 2025
Great people. They got me in quickly when my life was in shambles at the time. I was very impressed. Thank you!! They got me in quickly when my life was in shambles at the time. I was very impressed. Thank you!! More
by DIEMAN66
December 11, 2025
I went in because it said Service, my Brake assist. .They said it was my battery not my Brake assist.. They charged me $210 for checking it wanted to charge me $400 for a battery. What does Brake brake .They said it was my battery not my Brake assist.. They charged me $210 for checking it wanted to charge me $400 for a battery. What does Brake brake assist have to do with battery went someplace else for a battery they said my battery was good. My brake assist light still comes on. Will never go back there for service. Because Brake assist has nothing to do with battery. I don’t know how stupid they think I am but they’ve already gotten $210 for checking which was ridiculous. The light is brake assist light still comes on telling me to service my break assist I will not take it back there because I don’t think they’re even confident. More
by janayking
Employees Worked With
I don’t know who this
