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Jay Buick GMC
Bedford, OH
118 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 118 reviews
July 07, 2025
It was good. however, she was conversating with another worker when I was trying to understand a service that was suggested and seemed impatient with me for canc however, she was conversating with another worker when I was trying to understand a service that was suggested and seemed impatient with me for cancelling. More
by dianna_burke
Verified CustomerEmployees Worked With
David
July 05, 2025
Best staff and best service. I will never go anywhere else. Advisors are the best. I will never go anywhere else. Advisors are the best. More
by BSCHWENK11
Employees Worked With
July 05, 2025
The staff and service is the best. Everyone does an excellent job in their field. They honor their word, you are in good hands. My car is well maintained thanks to the service dept Everyone does an excellent job in their field. They honor their word, you are in good hands. My car is well maintained thanks to the service dept. and parts depart. The entire staff is knowledgeable, courteous and professional. The staff goes the extra distance. 5 star service. It is a pleasure to do business with Jay Buick. More
by AUGUSTAVANDOMELEN
Employees Worked With
David Richmond
July 04, 2025
Michael Croom was the best. He made me feel very comfortable about buying a car. I would recommend anyone that I know to see Michael. He made me feel very comfortable about buying a car. I would recommend anyone that I know to see Michael. More
by KMITCHELL227
July 02, 2025
In the service dept, they aren’t friendly, not accommodating, always feel rushed.I hate to schedule a service here. accommodating, always feel rushed.I hate to schedule a service here. More
by andiateaira
