Jay Buick GMC

Dave is a great worker in the Service Department. Very helpful and kind in doing his job!! Very helpful and kind in doing his job!! More

Jay Buick hands down was the best experience I've experience with a car dealership, Especially dealing with the salesman Laurence. Above and beyond service. Ten across the board. Thank you all for yo experience with a car dealership, Especially dealing with the salesman Laurence. Above and beyond service. Ten across the board. Thank you all for your help. More

Like that when I arrived, I didn't have to wait to be serviced. Service didn't take as long as I thought it would. My car got washed, but they didn't dry it, so I had to drive home with a wet car. They serviced. Service didn't take as long as I thought it would. My car got washed, but they didn't dry it, so I had to drive home with a wet car. They need to dry the car after it's washed. More

Always satisfied with the service/communication by David Richmond. He is the epitome of Customer Service. I have said this every time I reply to the survey. He should be used as a model for all GMC deale Richmond. He is the epitome of Customer Service. I have said this every time I reply to the survey. He should be used as a model for all GMC dealers! More

David Richmond, service Advisor took such great care of my car and me at the time of my appointment. My car was fixed and ready to go quickly and correctly. my car and me at the time of my appointment. My car was fixed and ready to go quickly and correctly. More

Have worked with Jay Buick for over 25 years. Sales team are professional and knowledgeable, easy to work with. Service team is great. A make appointment on line and when work is completed, a Sales team are professional and knowledgeable, easy to work with. Service team is great. A make appointment on line and when work is completed, a video displaying work done and status of other mechanical items. Highly recommend this dealer. More

The personnel is very personable and will work to get you the very best deal. the very best deal. More

I am amazed at the excellent customer service provided at Jay Buick. Tariq “Q”, made my very first new car purchase a truly memorable experience. He was kind, knowledgeable and very thoughtful dealing with m Jay Buick. Tariq “Q”, made my very first new car purchase a truly memorable experience. He was kind, knowledgeable and very thoughtful dealing with my nervousness and emotions over buying a new car. I was unsure if I would leave with the car I had dreamt of. When Tariq told me to come outside to view the car he had in mind for me I almost cried!! It was the car I wanted since I first saw it!!! Even the color was perfect!! He is an excellent salesman and I will be sending others his way!!! And I WILL be back if I ever want another vehicle. More

The staff was very helpful in trying to trouble shoot my vehicles issue. The issue still has not been resolved ! vehicles issue. The issue still has not been resolved ! More

Great place if you liked being lied to. Salesman boldly lied to my face about having the car filled up and floor mats being in the trunk. Then after I signed the paperwork I was told all he Salesman boldly lied to my face about having the car filled up and floor mats being in the trunk. Then after I signed the paperwork I was told all he had to do was put plates on and I would be good to go, this man had the audacity to start selling a car to another person and made me wait over an hour to screw in two screws. Never will I ever do business with these sleazeballs again. More