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Jay Buick GMC

Bedford, OH

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76 Reviews

18800 Rockside Rd

Bedford, OH

44146

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Showing 76 reviews

August 24, 2017

Exceptional buying experiance ...Thank You Donovan Jamison! My daughters worked hard all summer to earn enough for a down payment on their first car. We went to look first at Jay Buick to see and test drive a B More

by Ray J Marshall, Sr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Jamison, Anthony (finance) , sales manager (sorry, I can't remember his name and lost his card)
Aug 28, 2017 -

Jay Buick GMC responded

Wow, thank you for such a kind review, Ray! Donovan will be quite pleased to hear of your kind words and we're glad to hear that he was able to deliver a top notch car buying experience for you and your girls! We know your girls are going to love driving the new Encore and we hope you'll continue to think of us in the future for any of your automotive needs!

August 10, 2017

Buying a car from Jay Buick Brandon is an outstanding person!! His people/sales skills will take him to the top A.J.helped the numbers work into my budget. Great staff and friend More

by Brenda Ann Metzger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Beck and A. J. Borisa
Aug 14, 2017 -

Jay Buick GMC responded

Thank you for the wonderful review, Brenda! We are thrilled to hear that Brandon and A.J. were able to make this experience your best yet. We appreciate you choosing Jay Buick GMC, and look forward to seeing you back again!

June 21, 2017

Donovan was amazing Donovan worked with us from the beginning. He helped me get the Yukon I really wanted. He treated us like family from the very beginning. Wonderful se More

by Tam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Jamison
Jun 26, 2017 -

Jay Buick GMC responded

Thank you so much for the excellent review and comments about Donovan, Tam! He is a wonderful part of our dealership. We're so glad you got the car you love and hope you have an amazing week!

June 09, 2017

Mike is a great salesman! I felt well taken care of during my leasing experience! My salesman worked to get me in the best deal possible. This is my second vehicle leased fro More

by Goldenrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 13, 2017 -

Jay Buick GMC responded

Thank you for coming back to work with us again! Customer satisfaction is our number one goal and we'll always do what we can to make sure everything you need is taken care of. Thanks again!

May 25, 2017

One word ...Awesome!! Great experience indeed! We were kinda checking things out on a late Saturday afternoon . Where in most cases sales people would feel yeah they are pr More

by D.J. Vega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Breckling/ AJ Borisa
April 14, 2017

Awesome Dealership Awesome dealership from sales, to finance to service. Very clean and professional environment. A lot of cars and trucks on the lot as well. Very plea More

by Bill V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Borisa
Apr 18, 2017 -

Jay Buick GMC responded

Thank you for the feedback, Bill! We're happy to hear that you appreciated the way we take care of our dealership and our customers! Please don't hesitate to reach out if there is anything else we can do to help you.

April 07, 2017

Great team and buying experience Great team and worked hard to get me best deal. the Jay team made it easy and painless to buy a car. Service over and above.. More

by car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Breckling
Apr 11, 2017 -

Jay Buick GMC responded

That's what we like to hear! We'll always be working hard to make sure you have everything you need taken care of when you come in to see us. Thank you!

March 24, 2017

Awesome buying experience Jay Auto stands behind their products and gives you a buying experience you enjoy,.Friendly staff, not pushy. Convenient location. Just an overall g More

by NeigerB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A J Borisa, Geoff, Brandon, Kevin Walter
Mar 28, 2017 -

Jay Buick GMC responded

Thank you for the great feedback! We're glad you've had such a great experience working with us. Please let us know if we can be of any further assistance with your vehicle!

January 22, 2017

Great Service -- Second Car! I have done business with Jay Buick since 2014. This is my second purchase. All aspects of the sale from start to paperwork were handled quickly and More

by RuthandArt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stovarsky, Sales and A.J. Borisa Finance
Jan 23, 2017 -

Jay Buick GMC responded

Thank you for sharing your experience with us, Ruth and Art! We're happy to hear that your purchase was wonderful from start to finish. We truly appreciate your commitment to Jay Buick GMC, and hope to see you back for vehicle #3 in the future!

January 22, 2017

Excellent experience The staff was amazing. Everyone seem to be so happy. They spoke to you and smiled at you. I was wondering if everyone here had taken a happy pill. I h More

by peggyporky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Croom, Sales A.J. Borisa, finance
Jan 23, 2017 -

Jay Buick GMC responded

Thank you for the kind words, Peggy! We're thrilled to hear that our staff provided you with a friendly environment during your recent visit. That is what we strive for! Please let us know if there's anything else we can do for you. Have a great day!

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