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Jay Buick GMC
Bedford, OH
411 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 411 reviews
September 18, 2026
Poor customer service. Rushed and rude employees. It was my first time there and I felt confused and uninformed the entire time Rushed and rude employees. It was my first time there and I felt confused and uninformed the entire time More
by charnettamaness05
Verified Customer
September 17, 2026
I was very happy with The services I received they even brought the car to my house. All insurance and title/plate transfers went great so nice I didn’t have too do it brought the car to my house. All insurance and title/plate transfers went great so nice I didn’t have too do it More
by oneilchrism
Employees Worked With
Lawrence
September 16, 2026
Everything was smooth, Shout out to Grace for taking care of me! I would definitely recommend my family to you guys of me! I would definitely recommend my family to you guys More
by ALANNS
September 16, 2026
Communication and help was top tier and the service was fast didn’t have to Wait crazy hours to get approved I recommend anyone to jay buick and dont be rude ask for Sean prude he was my salesman fast didn’t have to Wait crazy hours to get approved I recommend anyone to jay buick and dont be rude ask for Sean prude he was my salesman More
by shantel_price
Employees Worked With
Sean prude
September 14, 2026
It was so good to come back to a known salesman' Micheal Croom. He handled our purchase professionally. We trust him to give us the best price for our trades and new purchase. He made sure vehicle was in ti Croom. He handled our purchase professionally. We trust him to give us the best price for our trades and new purchase. He made sure vehicle was in tip top shape. More
by davis8537
Employees Worked With
September 11, 2026
It was a good experience at the dealership thank you for a great experience i will be sending new people a great experience i will be sending new people More
by walt12447
Employees Worked With
September 10, 2026
I like hospitality and the clientele that seem to be good people.that know how to make money. people.that know how to make money. More
by willie_shannon4440
Employees Worked With
September 10, 2026
THE EMPLOYEES AT JAY BUICK GMC ARE FREINDLY, ATTENTIVE AND KNOWLEGABLE. I LEAVE THERE CONFIDENT THAT I HAVE BEEN TAKEN CAR OF PROPERLY AND PROFESSIONALY. AND KNOWLEGABLE. I LEAVE THERE CONFIDENT THAT I HAVE BEEN TAKEN CAR OF PROPERLY AND PROFESSIONALY. More
by MR.SWOOSH7257
Employees Worked With
SERVICE DEPT
