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Jay Buick GMC
Bedford, OH
163 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 163 reviews
August 06, 2025
They treat with respect and dignity and they don’t keep you waiting too long for service. you waiting too long for service. More
by willie_shannon
Verified Customer
August 06, 2025
David always greets me and goes above and beyond with great service!!!!! He will call me when the part is in,he is very personel with me treats like a friend. great service!!!!! He will call me when the part is in,he is very personel with me treats like a friend. More
by BIAGIO426
Employees Worked With
August 03, 2025
Every one is always welcoming . Vey professional. As well as informative. They take care of business and have you on your way. Thank you all so very much.! Vey professional. As well as informative. They take care of business and have you on your way. Thank you all so very much.! More
by DARLEne
Employees Worked With
Service team
August 01, 2025
Mike was very attentive to my needs and wants for a vehicle and made it happen! Great personality and professionalism!!! Kudos to great talent! vehicle and made it happen! Great personality and professionalism!!! Kudos to great talent! More
by Anita L
July 29, 2025
Courteous staff. Appointment went smoothly. No problems with the car, no further service was needed. Length of appointment was better than some of my other spot Appointment went smoothly. No problems with the car, no further service was needed. Length of appointment was better than some of my other spots. More
by OPATKA13
Employees Worked With
July 26, 2025
The staff is very friendly and efficient. They were able to get me right in even without an appointment and tell me what was wrong with my car. They are ordering parts and having me come bac They were able to get me right in even without an appointment and tell me what was wrong with my car. They are ordering parts and having me come back for the repair! My car was washed and cleaned by my sales man who sold me my car! This dealership is amazing!! More
by mwolinski
Employees Worked With
July 23, 2025
Customer service was good , the client agent was polite and helpful. Appreciated the car wash. and helpful. Appreciated the car wash. More
by gibson7923
Employees Worked With
