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Jay Buick GMC

Bedford, OH

4.6
411 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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18800 Rockside Rd

Bedford, OH

44146

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Showing 411 reviews

September 10, 2026

Good people. Keep up the good work. Please keep up the good work for the community More

by annettebrown6219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2026

The staff at this dealership was helpful and kind, my car salesman Laurence was personable and friendly as well as informative of my options and features in regards to my car. More

by Courtney Ault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurence, Wilder
September 09, 2026

The center is clean, with comfortable seating. The service person checks in with you during the service process. More

by blossomhomeprovider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Timen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2026

Great to deal with. Professional, friendly from email inquiry to signing final papers. Laurence was very respectful with my wife's questions. We would buy again here. We More

by reloadersoutlet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2026

Laurence went above and beyond. Chose Jay Buick instead of other dealerships because of him More

by jweave2925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurence
September 05, 2026

My transmission went out on my brand new 2026 less than 6 months of having the car. Front grill piece has fell out twice and they refuse to fix it for a second time after having to fix it a week after gettin More

by madaline.brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
September 03, 2026

They were very helpful and very kind. Car was a good price to similar in neighboring cities. Would definitely work with them again! More

by carolann.3931
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tariq King (my salesman), and Dalton (general manager)
September 02, 2026

I appreciate the time the staff and their work thank you for all you do More

by HORTONB5873113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant and the service department
September 02, 2026

the meet my need in a time of need when I did not expect it. thumbs up More

by sforte44120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq "Q" King
August 31, 2026

Tariq King was an exceptional representative of your corporation I thoroughly enjoyed his instructional time with me, the customer More

by tbj927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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