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Jay Buick GMC
Bedford, OH
243 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 243 reviews
October 09, 2025
Brian, always a pleasure! He handles business to get in and out and make sure everything is and suggested if anything else is needed. He handles business to get in and out and make sure everything is and suggested if anything else is needed. More
by RICABRO63
Verified CustomerEmployees Worked With
Brian
October 05, 2025
Very respectful he knows what he doing he got what I wanted in car price wanted in car price More
by kimbobbitt111
October 05, 2025
They were very knowledgeable. They were attentive and knew what they were talking about. Our salesman, Sean Prude was FANTASTIC! They were attentive and knew what they were talking about. Our salesman, Sean Prude was FANTASTIC! More
by vickiecrowder84
Employees Worked With
Sean Prude, and I can't remember the managers name right now
October 02, 2025
Great company, great salesman. He showed up on his day off to deliver my vehicle. I aspire to be like him He showed up on his day off to deliver my vehicle. I aspire to be like him More
by SOOPA216
October 01, 2025
Everyone is always professional, friendly and helpful no matter the department. They always make you feel welcome. matter the department. They always make you feel welcome. More
by dmhairston
October 01, 2025
Good customer service and great professional service on my car and the wait time was good my car and the wait time was good More
by timmbland
September 30, 2025
Thank you Nick, Michelle and Mike for a seamless experience, great service all around from everybody experience, great service all around from everybody More
by j.gennaro
Employees Worked With
September 28, 2025
Everyone was professional and friendly. My salesman Analdo was great. Patient and friendly and very knowledgeable. The mgr. Nick was friendly and attentive to my needs. At delivery Analdo My salesman Analdo was great. Patient and friendly and very knowledgeable. The mgr. Nick was friendly and attentive to my needs. At delivery Analdo helped me personalize my questions with all the new technologies the cars have today. Pleasure doing business with them. More
by Golferpal2
Employees Worked With
Other Employees :
Nick and Mark and especially my salesman Analdo V
September 27, 2025
Very effective in the department of making sure the clients are walking away happy but also business is took care of in the most efficient way possible! i couldn’t complain knowing that i was in great clients are walking away happy but also business is took care of in the most efficient way possible! i couldn’t complain knowing that i was in great hands receiving my vehicle, I thank A- Valenzuela More
by Destineemonae14
Employees Worked With
Av
September 26, 2025
Sean and Dalton did what other dealers/dealerships would not do. Listen to what I wanted and went to work for me, the customer, not just for themselves/the dealership. I would recommend them 1000% and defin not do. Listen to what I wanted and went to work for me, the customer, not just for themselves/the dealership. I would recommend them 1000% and definitely will go back to them for my next vehicle purchase. More
by james.k.r1977
Employees Worked With
Dalton
