
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Excellent service Both James and Josh were great to work with, very friendly and knowledgeable and took the time to explain things in detail. I was pleased with the exp Both James and Josh were great to work with, very friendly and knowledgeable and took the time to explain things in detail. I was pleased with the experience. More
Fast, friendly, competent Routine service--oil change, filters, wheels checked--I was in and out in an hour despite its being a busy time of day. Byron made me feel welcome and Routine service--oil change, filters, wheels checked--I was in and out in an hour despite its being a busy time of day. Byron made me feel welcome and as if my business was valued, explained in a clear but not condescending way what was done and what might need to be done next time. Other than the fact that I had to pay for it, the experience was lovely. More
Shawn was great, friendly and thorough I have had nothing but great service since I have been a customer of this location. You seem to have found the best people for the job and Shawn shin I have had nothing but great service since I have been a customer of this location. You seem to have found the best people for the job and Shawn shines brightest in my opinion. Don't change a thing! More
Warranty fix Brought in our 2016 Pilot for a check engine light. The staff found out it was bad fuel injectors and promptly fixed the issue. We also had two small Brought in our 2016 Pilot for a check engine light. The staff found out it was bad fuel injectors and promptly fixed the issue. We also had two small dents on the gas door that were fixed as part of paint less dent removal protection that we bought at time of purchase. Shuttle service was also great! More
Great place overall Everyone here is friendly, and appears to genuinely care about the customer and the customer experience. Everyone knows buying a car and getting them Everyone here is friendly, and appears to genuinely care about the customer and the customer experience. Everyone knows buying a car and getting them serviced can take a while but the staff here makes it worth it. Great customer lounge! More
Great Lobby and service The only reason I didn’t give 5 stars is because, I asked for the front license plate to be be on and to leave the extra screws in the car. I got home The only reason I didn’t give 5 stars is because, I asked for the front license plate to be be on and to leave the extra screws in the car. I got home and realized the screws were gone. I called the service center to ask about it and was put on hold , 15 minutes later after still being on hold I had to hang up. I am quite sure I won’t recover the screws. More
Pretty good I realized as I drove off the lot that one of the air vents is not working. Called for service and have not heard back on when they can get me in. Oth I realized as I drove off the lot that one of the air vents is not working. Called for service and have not heard back on when they can get me in. Otherwise it was a great experience. More
Fantastic Excellent service and work! I would definitely use the service dept again as well as buy another car from this group. Wonderful experience all around. Excellent service and work! I would definitely use the service dept again as well as buy another car from this group. Wonderful experience all around. More
My Honda CR-V First Service I was disappointed for not cleaning inside the car atleast they can vacuum it. or Should they ask before what we want ..... Outside they have cleaned I was disappointed for not cleaning inside the car atleast they can vacuum it. or Should they ask before what we want ..... Outside they have cleaned it not sure they usually clean inside or not . again i have to go and clean my car at Car-Wash.. If this inclused i would say excellent. More
great service. short wait oil change and tire rotation appointment. Kyle got me in an out quickly. good job on my service as usual. Also enjoyed talking to Byron oil change and tire rotation appointment. Kyle got me in an out quickly. good job on my service as usual. Also enjoyed talking to Byron More