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Jay Wolfe Toyota

Kansas City, MO

4.3
3,351 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,351 reviews

October 02, 2020

Addison was absolutely great. I worked with him over the phone before driving from Tulsa to get a car. Super happy with my decision- thanks! More

by Kybil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addison, Dustin Howerton
October 02, 2020

Great service every time. Dustin took time to explain every aspect of the service. Sales department is also very friendly and knowledgeable. Clean and quality work More

by Saeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nichols
October 02, 2020

Good experience. Always prepared for the update though. Don’t like that. Replaced tires even though dealer marked up price to give”discount”. Don’t like More

by Jodibrady1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Turner
October 01, 2020

John Juarez In Service was a great help in getting my requested diagnostics done on my 2019 Highlander in a timely manner. He was very helpful and service-minded in understanding my concerns. Jessica More

by NW79th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez, Jessica Velasco
September 30, 2020

I needed a really small repair done. The service people were very helpful and arranged for the repair the next day. The repair was done for a very reasonable price. Very pleased. More

by C.A.
Recommend Dealer
Yes
Employees Worked With
David Rank, Dustin Nichols
September 28, 2020

They had the vehicle ready for us when we arrived. Everyone was pleasant to work with and friendly. The purchase experience went very quick without any problems. More

by jdholmes76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McFadden
September 25, 2020

They were very professional, efficient and the communication was top notch! The service waiting area was clean and we were all spaced out. This is the type of place I like to get my vehicle serv More

by jzahner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize - I can't remember the nice man I worked with.
September 25, 2020

Traded in two cars and bought a used Toyota Sienna minivan. Received a fair amount on the trade-ins and the price on the Sienna was very good. Addison was a very knowledgeable and no-pressure salesman More

by gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addison
September 25, 2020

The staff was very polite, the service was completed faster than quoted, and I will return in the future. I was Very Pleased with the work done.. More

by fontaj8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Toy
September 23, 2020

This is the second time I was ready to leave after maintenance and the maintenance light was still on. I had to go back in. More

by THay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not see the person I worked with on my maintenance
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