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Jay Wolfe Toyota

Kansas City, MO

4.3
3,351 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,351 reviews

August 14, 2020

Quick & Easy Everything was set up for me already when I arrived and an oil change and tire rotation got done within 40 minutes despite a very heavy line of incomi More

by ReidThorpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
August 13, 2020

Made appointment for recall and at that time told them I would need a loaner which Toyota said I could have. The service writer had to call to see if they had the parts (Should have before making the appoin More

by Drdrs44
Recommend Dealer
No
Employees Worked With
David Rank
August 12, 2020

First maintenance on a new car My Costco sales experience with Jessica Velasco, continued with my first maintenance visit. She arranged to have my door ding fixed while I was there. More

by jme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylie was efficient and pleasant., Jessica Velasco
August 08, 2020

Great Service! Great Price! We’re so pleased with our purchase. Only constructive criticism would be to encourage proactive communication with customers. We had to reach out twice about the availability More

by Ashley T
Recommend Dealer
Yes
Employees Worked With
Melvin and Rick Lynn
August 07, 2020

too many surveys I'd like to say that you send too many surveys. I've had a phone call, a text, and now this email. I would prefer to be contacted only once. More

by jnparks389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't notice her name
August 07, 2020

John Juarez is great! John Juarez was great. Vehicle was in and out within a couple of hours. Advice was good. Employees were wearing masks which was good to see in thes More

by mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
August 07, 2020

The dealership was very helpful but not too overbearing when we were starting to look. They gave us our space but there for questions. Gonzalo was a fantastic help to our new car purchase. More

by Hannahgeiger16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalo Fernandez
August 06, 2020

Fastest oil change ever With the covid-19situation, I really didn't want to get my oil change and 10,000 mile check up. The employees were polite, quick and very helpful. On More

by rollingalong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman, Tony Toy, Tony Civella, David Rank, Holli Dreher, Bridgett Moffett
August 04, 2020

Great Customer Service! Love this car dealership. I always get great customer service. This is one of the reasons I buy all of my cars through this dealership. More

by Pkenney555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Batt, Joe Cardello
August 04, 2020

Always a great experience My classic Camry check engine light came on. I use this car only for carrying my golf clubs and soccer equipment. I don’t make appointments because More

by Coach Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalie Misenhelter
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