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Jay Wolfe Toyota

Kansas City, MO

4.7
3,346 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,346 reviews

September 19, 2013

Another pleasant experience! I drive 30 miles to have Jay Wolfe service my car, and I actually look forward to waiting. Yesterday I was able to get several tasks completed online in a cozy, friendly env More

by bjthomas66
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember
September 19, 2013

Very professional & friendly. My kids especially loved the kitchen area! There was no high pressure sales here. Thanks for making this process as easy as possible for us! More

by deww
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ryan, Larry Stannard, Mike Grier, Joe Ryan, Larry Stannard
September 17, 2013

Horrible experience with this dealership! Be aware of their “bait-and-switch” practice!! I contacted them online for quote on new Camry SE and got reply from Ms. Olivia Wood (Internet Sales) with a few l More

by RosamarisEverland
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Olivia Wood, April Wells, Moe Zatar
November 05, 2012

They are great during the sale. Their paperwork and post sale follow-up is horrible. I only have my sales receipt and title paperwork due to my own dillegence and continued phone calls and follow-up. I ha More

by kcatterson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
David Billam
September 03, 2012

I thought that "bait and switch" tactics were illegal. Was officially quoted on a price via email, went in to purchase, then receivd a quote 5,000 more than the original quote. More

by Frustrated buyer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sales manager
April 16, 2012

Today, I had body side moldings installed on my new RAV4. I was in such a rush to get it done, and I surely overpaid for it! I was charged $172 for the moldings and $90 for the 10-minutes of labor perfor More

by InPlaneSight
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Larry S.
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