Jay Wolfe Toyota

Used car purchase The dealership in general is great, but when purchasing this vehicle from them, not so great. This is the 4th vehicle I have purchased from them and The dealership in general is great, but when purchasing this vehicle from them, not so great. This is the 4th vehicle I have purchased from them and that did not matter at all, being such a loyal customer. I had issues with Samantha Stoops chatting with her and talking on the phone. Let's just say this, when a vehicle is listed on your website at a certain price, it should be honored or at least split with the customer regarding the wrong price. In this situation it wasn't, I was told when my daughter and I went in to purchase the vehicle the price listed was the final price and nothing less, and this was after I visited the dealership approximately 7 times. Now let's jump forward 7 days and come to find out that the vehicle I traded in is on the lot and on your website for double the price that you allowed me for trade-in. I don't consider that good business practice at all, especially to such a loyal customer/family as ours. My old vehicle is still to this day on the website for double the price. I don't know what else to say. More

Thank you for requiring both customers and employees to wear masks. I realize some people have not yet adapted to the reality that masks keep people safe (and are going to be necessary to keep businesses wear masks. I realize some people have not yet adapted to the reality that masks keep people safe (and are going to be necessary to keep businesses and the economy functioning). I VERY MUCH respect that Jay Wolfe is at the forefront of requiring masks and have already been holding this company up to others as setting a good example for all other businesses. THANK YOU! More

I had to bring car back in Monday and wait for two panels to be installed on each side of console that did not get put back on after Saturday recall work was done. My appointment Saturday was at 10:30 and wa to be installed on each side of console that did not get put back on after Saturday recall work was done. My appointment Saturday was at 10:30 and was called at 3:00 to pick up I picked up after 4:00 so plenty of time to complete work not done. I had to drive from Gower and wait to get work completed when should have been done first time. More

JJ is always great to deal with, number one best. Positive attitude and car was done within 30 min. I appreciate his help and the techs. Thanks again. Positive attitude and car was done within 30 min. I appreciate his help and the techs. Thanks again. More

Had questions on phone linkage and they made sure I understood them before I left. The oil change/ regular service seemed to be fine as I didn’t notice that it was not complete and was told that all t understood them before I left. The oil change/ regular service seemed to be fine as I didn’t notice that it was not complete and was told that all things were completed. More

I spent over two hours for a hood latch that didn't close properly and besides it not getting fixed (which I don't blame you for), there were no drinks or even vending machines available. I understand you ar properly and besides it not getting fixed (which I don't blame you for), there were no drinks or even vending machines available. I understand you are not serving food because of the virus and that's great but no water or vending machines available doesn't help anybody, especially this time of year. More

Everyone was pleasant to work with. Negotiations seemed to go very smoothly and were accomplished without all of the games being played going back and forth. to go very smoothly and were accomplished without all of the games being played going back and forth. More

Tony T has always been excellent! He was so busy but took the time to explain things to me. When it’s time to get a new car I will come back there because I have always been treated right! the time to explain things to me. When it’s time to get a new car I will come back there because I have always been treated right! More

I was in and out in under one hour! If only they had remembered to set my reminder off..only took a few more minutes remembered to set my reminder off..only took a few more minutes More

This is just a great, all around dealer! I have been bringing my Prius here for service since moving to the area six years ago and have always been impressed with their service department and I have been bringing my Prius here for service since moving to the area six years ago and have always been impressed with their service department and the waiting area. I recently traded in my Prius and this dealership FAR EXCEEDED my expectations. My salesperson, JESSICA, was fantastic and made sure that I got the best vehicle, which fit all my needs and wants, at the best rate. Thank you!! Thank you!! More