Jay Wolfe Toyota

Extended warranty is a joke. Purchased my brand new 4 runner from them. They assured me I needed the extended warranty because it would covers everything from "paint to electrical. " Unfortunately my car runner from them. They assured me I needed the extended warranty because it would covers everything from "paint to electrical. " Unfortunately my car, got scratched at a valet on vacation. I was very upset. I did feel better knowing I had paid for my extended warranty that was going to ",take care of it and provide me with a rental." Guess what???? NOT COVERED. They have have gone back and forth with the valet company to see what they will pay for. This has gone on for almost 2 weeks WHILE MY CAR IS SITTING AT THE DEALER. I am driving my old car, while making payments on my new car. My daughter graduates Saturday in Columbia. I have to drive my old car, because they still aren't done with it. THEY DON'T CARE. I spent $50000 on car and their extended warranty covers nothing. Go somewhere else. More

Kudos to Don who jumped in my car so he could hear my intermittent transmission issue, then diagnosed and found the solution within minutes, amazing. intermittent transmission issue, then diagnosed and found the solution within minutes, amazing. More

Michael Margolin went every extra mile to make my car buying experience personable, accommodating and enjoyable. Rena Roberts was thoughtful and helpful in the financial aspects of the purchase. And over buying experience personable, accommodating and enjoyable. Rena Roberts was thoughtful and helpful in the financial aspects of the purchase. And overall, Jay Wolfe provides the extra touches that makes for a lifetime customer. More

This is my sixth new Toyota purchase since 2004 at Jay Wolfe Toyota. I'm confident in Toyotas and I'm trusting of fairness on the part of the Jay Wolfe sales team. Wolfe Toyota. I'm confident in Toyotas and I'm trusting of fairness on the part of the Jay Wolfe sales team. More

Service was great. Salesman Jessica was the best. Price was great. I love this dealership. Tony Toy in service department is the absolute best too... Price was great. I love this dealership. Tony Toy in service department is the absolute best too... More

Shout out to Bobby. Fabulous job at taking care of my needs. I needed a rental and that was taken care of. Work was done in a timely fashion. Happy with the results. needs. I needed a rental and that was taken care of. Work was done in a timely fashion. Happy with the results. More

Don is an outstanding service rep for Jay Wolfe. He truly cares about his customers and goes the extra mile to make sure the service experience is exceptionally good. We appreciate him! cares about his customers and goes the extra mile to make sure the service experience is exceptionally good. We appreciate him! More

Visited several times over the last 2 years and they are always on time with great service. This time was Hernandez but it doesn't really matter. They are all professionals. always on time with great service. This time was Hernandez but it doesn't really matter. They are all professionals. More

Thank you for the hassle-free service. This is at least the third vehicle we have purchased here because the folks at Jay Wolfe are top rate from start to finish. the third vehicle we have purchased here because the folks at Jay Wolfe are top rate from start to finish. More

John was our service manager and was very nice. We had a bad experience on our last visit so was hoping this one was better. We had an oil change and our tires aligned. We asked about the brakes as we hav bad experience on our last visit so was hoping this one was better. We had an oil change and our tires aligned. We asked about the brakes as we have noticed surging when we stop. They were not marked on the multipoint inspection so we asked about them. They said they were fine but we aren't too confident in their response since they were not marked. We also asked about our headlights as they are starting to flicker. They said it might be the battery, which checked out fine. We have always owned Toyota and used this dealership for service but have recently been less confident in their quality of service. We put on a lot of miles and need our vehicles to be reliable and we just haven't felt assured when we leave there. More