Jay Wolfe Toyota

Very good, clearly explained on what needed and when Very good, clearly explained on what needed and when other service will be needed when I bring the vehicle next time. Good service has been provided Very good, clearly explained on what needed and when other service will be needed when I bring the vehicle next time. Good service has been provided. More

Appointment was for oil change and state inspection to renew license plates. The employee checking me in confirmed this. When I went to check out an hour later I was told Jay Wolfe did not have the insp renew license plates. The employee checking me in confirmed this. When I went to check out an hour later I was told Jay Wolfe did not have the inspection forms.. I would have to come back for that. I had to keep asking to figure out the inspection had not been done at all and I would have to bring the car back for that. I had to ask if I would have to make another appointment for that and did not really get an answer. I was quite disappointed how the whole thing was handled. I should have been told at the start if not beforehand the inspection could not be done. At least an apology would have been appropriate. I bought the car at Jay Wolfe and have had almost all service done there. I had planned to get my next car there. More

They were busy but I waited a hours or so and they got me finished. The have a nice waiting area with a snack bit that was usually open but with the pandemic they were closed but did have bottled water and c finished. The have a nice waiting area with a snack bit that was usually open but with the pandemic they were closed but did have bottled water and coffee. Their oil changes aren’t cheap even with a coupon but I know with all that overhead they have to make money. More

Jessica Velasco is a terrific salesperson. I've just bought a new car from her for the third time--and should I need another, I'd head right back to Jessica and Jay Wolfe. bought a new car from her for the third time--and should I need another, I'd head right back to Jessica and Jay Wolfe. More

Excellent customer service. Andrew was very knowledgeable and explained everything about my car. Thank you Andrew for helping me get my car serviced and running great again. and explained everything about my car. Thank you Andrew for helping me get my car serviced and running great again. More

Very happy with Fadil. Superb. Care, service. Rena is a real pro. We bought all the extra bells and whistles. I’ve never had anyone sell me an extended warranty without saying the words. Hats off to these real pro. We bought all the extra bells and whistles. I’ve never had anyone sell me an extended warranty without saying the words. Hats off to these two folks, the manager, and all the service folks. I’ll be seeing them every 5k miles. More

Kudos to Don who jumped in my car so he could hear my intermittent transmission issue, then diagnosed and found the solution within minutes, amazing. intermittent transmission issue, then diagnosed and found the solution within minutes, amazing. More

Extended warranty is a joke. Purchased my brand new 4 runner from them. They assured me I needed the extended warranty because it would covers everything from "paint to electrical. " Unfortunately my car runner from them. They assured me I needed the extended warranty because it would covers everything from "paint to electrical. " Unfortunately my car, got scratched at a valet on vacation. I was very upset. I did feel better knowing I had paid for my extended warranty that was going to ",take care of it and provide me with a rental." Guess what???? NOT COVERED. They have have gone back and forth with the valet company to see what they will pay for. This has gone on for almost 2 weeks WHILE MY CAR IS SITTING AT THE DEALER. I am driving my old car, while making payments on my new car. My daughter graduates Saturday in Columbia. I have to drive my old car, because they still aren't done with it. THEY DON'T CARE. I spent $50000 on car and their extended warranty covers nothing. Go somewhere else. More

Michael Margolin went every extra mile to make my car buying experience personable, accommodating and enjoyable. Rena Roberts was thoughtful and helpful in the financial aspects of the purchase. And over buying experience personable, accommodating and enjoyable. Rena Roberts was thoughtful and helpful in the financial aspects of the purchase. And overall, Jay Wolfe provides the extra touches that makes for a lifetime customer. More

This is my sixth new Toyota purchase since 2004 at Jay Wolfe Toyota. I'm confident in Toyotas and I'm trusting of fairness on the part of the Jay Wolfe sales team. Wolfe Toyota. I'm confident in Toyotas and I'm trusting of fairness on the part of the Jay Wolfe sales team. More