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Jay Wolfe Toyota

Kansas City, MO

4.3
3,351 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,351 reviews

November 26, 2019

Splendid service Our Assistant Service Manager, Kelly Czirr, was terrific in giving us her personal attention. She zeroed in on our dilemma and corrected bluetooth More

by d1939j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Czirr
November 26, 2019

The service counter was very helpful and friendly. They explained what they thought my car needed, what it was scheduled for, and what I should expect. They were great! More

by Eday.kc95
Recommend Dealer
Yes
Employees Worked With
Tony Toy, Holli Dreher
November 23, 2019

Friendly, complete service. The Service staff always pleasant. The waiting area very comfortable and the cafe great when waiting for over an hour. Have always been pleased. Misse More

by Noella McCray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
November 22, 2019

Easy to work with Traded in an Avalon purchased at a different local Toyota dealer that turned out lemony...They sympathized with me and made it as right as they could More

by mshoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McFadden (Primarily Ed Young), Michael Margolin, Ed Young, Mike Mansour, Rena Roberts, Molley Martin
November 22, 2019

Excellent Cody provided fantastic communication and service. The lounge is nice and I didn't feel pressured into getting service I didn't want. Thumbs up! More

by marycc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody (not sure of last name, but he mentioned he was new)
November 20, 2019

Fabulous Service My first service date was terrific. Having the wifi café available is great customer service, as I was able to work while I waited. Also very much ap More

by erinpriddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see the service person's photo on the list, but he was great.
November 19, 2019

Bill Kristl...was great, sold me my Rav 4 Adventure 2019, he was very patient explaining everything on the working of the car. I give him 5 star plus. More

by Frog Girl
Recommend Dealer
Yes
Employees Worked With
Bill Kristl ***** , David Mapel
November 19, 2019

Unnecessary wait.. Everyone we dealt with was nice and helpful, my 15,000 mile check up was done and they found the leak in the back hatch and ordered the part (haven't More

by tyedyeslb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember his name, sorry
November 18, 2019

Great Service Great dealership. I have already bought 6 vehicles from them and they always have provided great and friendly service. Ed McFadden, help me to choose More

by Jorge
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McFadden
November 17, 2019

Honestly when we walked in to buy a new truck, the guy helping us was all smiles and just couldn’t do enough. After we bought the truck and walked in the other door for our truck to have maintenance... no More

by Jack
Recommend Dealer
No
Employees Worked With
Dustin Nichols
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