Jay Wolfe Toyota
Kansas City, MO
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Quick service - in and out I just had regular 5,000 mile service and it was handled very well. This was my first time at this dealership and I find that each handles their serv I just had regular 5,000 mile service and it was handled very well. This was my first time at this dealership and I find that each handles their service experience differently. This one was handled very well and I was informed how it works for my future visits. More
Always takes longer than estimated. It has always taken at least 30 minutes to an hour longer than estimated for services. Additionally, the cost is always much higher than estimated. It has always taken at least 30 minutes to an hour longer than estimated for services. Additionally, the cost is always much higher than estimated. More
Trade in I won’t ever go anywhere else. Saman is the best sales person I’ve ever dealt with. It’s a great place to buy a car. I won’t ever go anywhere else. Saman is the best sales person I’ve ever dealt with. It’s a great place to buy a car. More
My Service Review First of all, Aaliyah Tooley was very courteous and helpful in answering my questions and setting up my appointment . She even called back to confirm First of all, Aaliyah Tooley was very courteous and helpful in answering my questions and setting up my appointment . She even called back to confirm information I had inquired about. Then upon arrival the Jason Fischer was extremely courteous and helpful helping me check in and also helping me at the close of my service appointment. I brought my car in for the Pothole Special which was an incredibly good deal. My tires were rotated and balanced and four-wheel alignment, and brake and suspension inspection. The service took a reasonable amount of time. Driving away I had the peace of mind of knowing my car was in good shape after our horrible pothole winter. A big plus is that my car is a much smoother ride now. Thank you so much. I was very pleased. More
service review I have used Toyota because we bought our vehicle here. They provide quality work. BUT, I think the service is slow. For an oil change and tire rotatio I have used Toyota because we bought our vehicle here. They provide quality work. BUT, I think the service is slow. For an oil change and tire rotation, it is pretty typical that I am there 90min almost every time. For having a scheduled appointment time, I feel like this is much slower than other service centers I have used. More
Service Advisors are knowledgeable and helpful First contact is with the Service Advisors who are very friendly and ready to help with current service needs. Service is performed in a timely manner First contact is with the Service Advisors who are very friendly and ready to help with current service needs. Service is performed in a timely manner. If waiting on the service to be done the Customer waiting area is well staffed and offer many options of food and drink while waitin. More
2019 RAV4 purchase Fadil was very easy to work with - thorough, knowledgeable and efficient. He kept me up to date on car availability and followed up after purchase to Fadil was very easy to work with - thorough, knowledgeable and efficient. He kept me up to date on car availability and followed up after purchase to see if I had any questions. More
it was good I dropped off my car and picked it up later. Jason sent me pictures when I requested it and called shortly after he sent them I dropped off my car and picked it up later. Jason sent me pictures when I requested it and called shortly after he sent them More
Great Service I made an online appointment. When I arrived, there was not wait time and the shuttle took me to my workplace. My vehicle got washed and served very I made an online appointment. When I arrived, there was not wait time and the shuttle took me to my workplace. My vehicle got washed and served very professionally. More
Excellent buying experience! Totally professional, helpful, honest—Samantha’s phone responses, Fadil’s excellent sales assistance, Rena’s financial wrap-up. Daughter/Dad are happy Totally professional, helpful, honest—Samantha’s phone responses, Fadil’s excellent sales assistance, Rena’s financial wrap-up. Daughter/Dad are happy customers! Thank you! More