Jeep Chrysler Dodge RAM of Ontario

The quality of service was spectacular the level of professionalism was excellent and I will mention the name of the person who assisted me Ryan Welllock was the person who assisted me was in communica professionalism was excellent and I will mention the name of the person who assisted me Ryan Welllock was the person who assisted me was in communication with me regarding the motor fan noise. Thank you More

My Sales person Freddy A again delivered as promised. The new Ram TRX i ordered from Freddy A (my 4th vehichle with Ontario and Freddy) was delivered as promised. Finance was quick and professional. See The new Ram TRX i ordered from Freddy A (my 4th vehichle with Ontario and Freddy) was delivered as promised. Finance was quick and professional. See you guys back again. Thanks Freddy A More

We just recently got a jeep Sahara from this guys and Leo the sales guy and his supervisor made promises and never delivered specially a promise that they made to my 12 year old son related to our car buying the sales guy and his supervisor made promises and never delivered specially a promise that they made to my 12 year old son related to our car buying. I will never buy a car from this guy’s again More

Stay away from this dealership! ! Brought my car in for an 11:30 “appointment” and waited in the service line for an hour. I scheduled the appointment to have mud flaps installed, w ! Brought my car in for an 11:30 “appointment” and waited in the service line for an hour. I scheduled the appointment to have mud flaps installed, which I was told would take an hour. I finally get to the front of the line only to be told that my car would be ready the following morning. I complained to the service manager who (with a smug and insincere attitude) explained to me that the “appointment” was just a “drop-off time” and that the hour that was quoted was the labor from when they began the work. I want that hour of my life back - and I am never bringing my car here again. More

Lucky to get 1 Star. They DO NOT deserve it. 8 to 10 days for turn around for service on a RAM is not acceptable!! Service Manager Dale is rude, and lied about the ser They DO NOT deserve it. 8 to 10 days for turn around for service on a RAM is not acceptable!! Service Manager Dale is rude, and lied about the service. Poor communication from the service advisor as well. I double checked all correspondence from the service department, there is NOTHING that states its a 8 to 10 day turn around time from the time you drop your vehicle off to the time you get your vehicle back. Told the service manager to take a picture of my RAM, put it on his desk, cuz he will NEVER see my RAM back for anything again at this so called dealership!! More

Very good service and helpful staff .Reggie was very helpful informative glad to work with him helpful informative glad to work with him More

I have found the Ontario Jeep team to be welcoming, helpful & extremely accommodating. I have taken my jeep in 5 times now and no complaints! Highly recommend! helpful & extremely accommodating. I have taken my jeep in 5 times now and no complaints! Highly recommend! More

Service manager Dale and customer relationship manager Mirasol are so useless I took my car in to have work done I have an extended warranty Dale was so rude every time he talk to me on the phone he talk Mirasol are so useless I took my car in to have work done I have an extended warranty Dale was so rude every time he talk to me on the phone he talk down to me and only time he would talk to me is when I went to Mirasol and she had him call me back so I don’t know what they said to each other before he called me back but he always had an attitude when he called me back and when I called her very condescending so I took finally was able to take my car in there to get work done with my extended warranty I get a rental vehicle mind you I’ve been going there for 30+ years buying cars and having my car serviced the last time I was in there my car was in service for two weeks I got a rental no out-of-pocket costs this time I have my car serviced for seven days they would only pay for five days until the rental company I have to pay for the additional days even though they still have my car and I called Marisol to ask what was going on she had no idea I had a cocktail who does not call me back at all I’m so done with this dealership so done I had to neighbors that wanted to purchase Chrysler vehicles 11 of the new SUV the Wagneer told them to go to another dealership because even if you bought your car there if it had to be serviced I was embarrassed to have someone go through what I would More

Christian’s easy communication over text, sent fast pictures of car, and knowledge about my car made the sale easy. I never felt like I was being played or salesed. He was happy to work for me. Will de pictures of car, and knowledge about my car made the sale easy. I never felt like I was being played or salesed. He was happy to work for me. Will definitely recommend Christian as the used car salesman at Ontario Jeep Chrysler Dodge. More

1st and foremost we would like to say that we found the sales people to be very courteous and outgoing in trying to make a sales. Our problem is with the dealership pricing. We were being asked to pay betw sales people to be very courteous and outgoing in trying to make a sales. Our problem is with the dealership pricing. We were being asked to pay between 5,000 and 10,000 dollars over MSRP on a brand new ram 2500 diesel because of a supply issues. We found this was also the case at Moss Brothers in San Bernardino. So we decided to contact Martin Swanty dodge ram dealer in Kingman Az. since we have a second house in the city of kingman. We were informed by the dealer that they were not charging anything over MSRP on new diesels like some other dealerships were. So we ended up buying our new ram 2500 laramie 4x4 diesel at this dealership Saving the added mark up cost of 5000 to 10000 dollars plus the added sales tax. Yes it may have been an inconvenience to go out of state but look at the amount of money we saved. More