Jeff Belzer's Lakeville

Kevin found us the perfect car at an amazing price. He treated me with great respect and we moved at my pace. Even though I didn't plan on leasing that day, the service was so good we decided to just do i treated me with great respect and we moved at my pace. Even though I didn't plan on leasing that day, the service was so good we decided to just do it. Thanks Kevin, Ryan and Mr. Belzer. More

Loved this dealership. Our sales guy Zach Anderson was great to work with. He was very helpful in every way we needed him to be. The dealership was very nice and clean. Very pleasant experience all around great to work with. He was very helpful in every way we needed him to be. The dealership was very nice and clean. Very pleasant experience all around. We have already recommended Zach and Belzer's to family who is looking to buy a new vehicle. Karl R. More

This place will go above and beyond to make sure you are satisfied with your purchase. Never had anyone explain and show me everything the vehicle was capable of doing without having to go home and Read t satisfied with your purchase. Never had anyone explain and show me everything the vehicle was capable of doing without having to go home and Read the manual. Knew everything before leaving the lot. Would HIGHLY Recommend this dealership to anyone! More

As a veteran car buyer, the experience has always been slow and laborous. At Belzers, it has renewed my faith in non-pressure, outstanding service dealers still being out there. Our sales rep Kevin Clarke slow and laborous. At Belzers, it has renewed my faith in non-pressure, outstanding service dealers still being out there. Our sales rep Kevin Clarke was amazing, patient, and knowledgeable. Our process was so fast I wasn't sure it was real. I didn't feel the normal pressure to buy, and Kevin worked with all of my needs and wants. I wouldn't go anywhere else for a new or used car again. Belzers has a customer for life and I reccomend them to all of my family and friends. Thanks Kevin!! More

The experience I had at Jeff Belzers was absolutely The experience I had at Jeff Belzers was absolutely superlative. The sales master Jeff Sepulvado was on point and knew his cars. I explained to h The experience I had at Jeff Belzers was absolutely superlative. The sales master Jeff Sepulvado was on point and knew his cars. I explained to him exactly what I needed in a car and he brought me to my brand new 2014 Kia Forte. I used to not like Kia's but they have Really stepped it up recently and the value that Jeff Belzers supplied me made my experience one to remember. Thanks…Read more More

When I began my new car search...I put a ton of time into it....looking online, talking with friends/relatives and visiting 8 dealerships. Jeff Belzers was dealership #9 and was the LAST one. My search was it....looking online, talking with friends/relatives and visiting 8 dealerships. Jeff Belzers was dealership #9 and was the LAST one. My search was done!! I have now found my favorite dealership to work with and more importantly sales person- Jeremy Anderson was absolutely fantastic. I felt he listened to what I was looking for, he was patient...allowing me test drive cars a couple different times and answered ALL of my questions. He also called me back right away the next day with my payment options. I had a price point I wanted to be within and he was able to do BETTER!! On a side note...a different Kia dealer wanted a large amount down for a lease, plus the monthly payment was still very high...I did not like feeling like I was being "taken"; therefore told that sales guy- I found a better dealer/sales person and would be working with him-Jeremy. I appreciated feeling like Jeremy understood what my budget was and was willing to do whatever he needed to do, to help me get into a new car- which is exactly what happened! I love my Kia. I need to be on the road for work and I like feeling confident that I have reliable transportation, get good gas mileage and feel safe. I have also needed to look at used cars for my teenagers. My teens have found older used cars on Craig's List and when I have called Jeremy he has been very willing to answer my questions on these used cars, mileage, repairs for that type of make etc.. That is customer service! I may have bought a car from him but he is still willing to help me out with car questions on other cars from Craig's List. I have truly appreciated that great service and advice from him. Since buying my car, I have been back for service- oil changes. Every time I have been there I am impressed at how clean, friendly and prompt the service department runs. They answer my questions and get me and my car in and out very quickly! One time I stopped by and just asked- "would you check my tires?"....he said yes and took care of adding air..no charge. Other than driving, washing and putting gas in a car- I hate dealing with "car stuff"; its great knowing I have Jeff Belzers to go too for all of my car needs. Thank you Jeff Belzers and Jeremy- you are GREAT! More

A very clean and beautiful dealership, fair prices, extremely friendly and knowledgable staff, a quick and efficient process, overall great experience, highly recommended as we will definitely be buyin extremely friendly and knowledgable staff, a quick and efficient process, overall great experience, highly recommended as we will definitely be buying our next car from Kara More

I recently purchased a 2013 Equinox at Belzer's. Kevin Clarke was my salesperson, and in my opinion he did a great job. He was not high pressure sales at all, he was very knowledgeable about the ve Kevin Clarke was my salesperson, and in my opinion he did a great job. He was not high pressure sales at all, he was very knowledgeable about the vehicles I was interested in(which helped me make a decision), and he is very easy to talk to. I would definitely recommend Kevin and Belzer's to anyone who was interested in buying a new vehicle. More

A complete joke of a service department. Two bad experiences. Both times were warranty work, the first time they made me wait for several hours and would not give a loaner or rental plus gave me t experiences. Both times were warranty work, the first time they made me wait for several hours and would not give a loaner or rental plus gave me the we couldn't anything excuse. The second time we made an appointment the day before, went to the dealer the next day and got told we don't have a tech here today. Not sure why we can make an appointment when you don't have tech's there. Not to mention they made my wife and I wait almost 2 hours to tell us we needed to make another appointment and come back when they didn't even have to do anything because no tech's were there. Also the sales department pretty much won't acknowledge you once you drive a new car off the lot. They got their sale and I guess that's all they care about. I also was told we would get a coupon for a free oil change which i never got and it's been 7 months. I will never return for any service work nor will i even consider them the next time i purchase a vehicle. I would highly NOT recommend Jeff Belzer's. More

Worst service experience I've had with any type of company to date. They were on top of things until the moment that the paperwork was signed. After calling me multiple times per week before the sale, company to date. They were on top of things until the moment that the paperwork was signed. After calling me multiple times per week before the sale, their interest disappeared. I scheduled an appointment to go sign the paperwork, pick up the car and sign the financing documents. I even called Kara Little, my sales person, before leaving to confirm the appointment. When I arrived,Kara was there but the loan officer with whom I had an appointment was not. I was put in a waiting room for 2 hours. After an hour, I started asking many questions, at which point they admitted that Jeff Frischman, the loan officer had not processed the paperwork and was not there. They were "working as quickly as they can." After 2 hours, I had every employee approach me to "apologize" and tell me "it would be about 10 more minutes" at least 4-5 times each. No one took accountability. They all passed the blame on the person who wasn't in the room. Over the phone, they assured me that the process would take no more than 15 minutes, since all I needed to do was sign 2 papers. Instead, it took 3 hours. When I demanded that they compensate me, they offered to fill my gas tank. When I got into my car to drive away, it was the ultimate slap in the face to see that my tank was only 2/3 full. They also did not have a copy of my owner's manual, but they were going to mail it within the next few days. It is now 3 weeks later and I do not have the manual. The icing on the cake is their handling of the title and registration paperwork. I urge you..even if you are dumb enough to buy a car here, do not let them submit the title and registration transfer on your behalf. It may never get done. Again, it is 3 weeks later and I do not have my license plates. After an entire day of following up with both my DMV and Jeff Belzer, I finally found out that they just mailed the paperwork today. I spoke to Kara Little 3 times this morning, each time her lies growing more unique. At first, she told me that they couldn't provide a copy of the title and registration application. The DMV demanded it. When Kara miraculously found and provided that and I took it to the DMV, but the DMV had no record of it being filed. At that point, I had to call Kara again, who provided me with a tracking number. I went on USPS.com to track the package, and there was no record. When I called back to ask why there was no tracking record, Kara stopped answering. 10 minutes later, the General Manager, Gary Lange called me and through my questioning, he eventually admitted that they were just mailing the title and registration application today, even after they repeatedly told me this morning that it had already been mailed. If they would have told me this the first time I called, I could have avoided an entire day going back and forth to the DMV. When I asked Gary why Kara would lie, he said he couldn't give me an answer. I asked if I could speak to her, and he told me that anything that I needed to communicate could be done through him. He continued to just be sarcastic and unapologetic. I regret giving this company a minute of my time and a dollar of my money. Jeff Belzer, Jeff Frischman, Kara Little and Gary Lange are dishonest people with no business ethics and abysmal customer service standards More