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Jeff Belzer's Lakeville - Service Center

Lakeville, MN

3.9
139 Reviews

139 Reviews of Jeff Belzer's Lakeville - Service Center

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February 01, 2025

The service department provides exemplary customer service and repair work! From the moment I pulled into the shop, I was greeted by a friendly technician, and my car was immediately assessed. It was More

by GSDx34ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shape
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Creed Medvec, Amanda Wilson
Feb 03, 2025 -

Jeff Belzer's Lakeville responded

Thank you for sharing your positive experience with the service department at Jeff Belzer Chevrolet Lakeville! We're delighted to hear that our team provided exceptional service and timely repairs. We look forward to assisting you with all your future automotive needs!

December 28, 2024

Everyone was great except at cashier…I have more than enough GM Rewards to pay for my oil change ($71.) but even with my trucks VIN I couldn’t use them as I had forgotten my GM Rewards password…I was tol More

by jkks77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shape
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Albaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Creed Medvec, Amanda Wilson, Joe Fabeck
Dec 30, 2024 -

Jeff Belzer's Lakeville responded

Thank you for sharing your experience with us. We're sorry to hear about the inconvenience at Jeff Belzer Chevrolet Lakeville and appreciate your feedback regarding the GM Rewards process. We'll make sure this is addressed internally, as we value our loyal customers like yourself and hope to provide a better experience in the future.

November 30, 2024

Waited a week and a half for service and recall appointment. I was told approximately 2 hours. At 3 hours I'd heard nothing and walked out to service. They had forgotten my vehicle, but were workin More

by hbigdog218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 11, 2024 -

Jeff Belzer's Lakeville responded

Thank you for sharing your experience. We apologize for the delay and oversight during your service appointment, as this is not the level of communication we strive to provide. Your feedback helps us improve, and we'd like to ensure a smoother process in future visits. If there's anything further you'd like to discuss or if you have any questions, please feel free to reach out. Thank you, Mike Shape - Service Manager - (952)469-6875

November 19, 2024

Very good service. Good work and conscientious about work. Arrived an hour before scheduled appointment by mistake. The service advisor still fit me in and was done bef More

by Azcowboynodak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Jeff Belzer's Lakeville responded

We're delighted to hear that our team at Jeff Belzer Chevrolet Lakeville was able to accommodate you and provide excellent service. Thank you for sharing your experience, and we look forward to serving you again in the future!

October 31, 2024

Always greeted as soon as you pull in the service garage. Oil change done fast. Popcorn in waiting room is good and selection of teas and coffee are great. More

by Nlninnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fabeck
Oct 31, 2024 -

Jeff Belzer's Lakeville responded

We're delighted to hear you enjoyed the quick service and amenities at Jeff Belzer Chevrolet Lakeville. Thanks for sharing your experience with us!

October 09, 2024

Venish and the crew at belzer's did an excellent job of taking care of my vehicle! They even found an issue with my air ride system and fix it at the same time. Great knowledgeable folks who are also easy More

by Lenclark8405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shape
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tichich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Engdahl, Amanda Wilson
Oct 09, 2024 -

Jeff Belzer's Lakeville responded

We're delighted to hear that Venish and the team at Jeff Belzer Chevrolet Lakeville provided excellent service for your vehicle! It's great they could address the air ride system issue too. Thanks for choosing us, and we look forward to assisting you again in the future!

September 27, 2024

Very good customer service Perfect time done work no long wait No problem find a location More

by mohamedhodan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Albaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Jeff Belzer's Lakeville responded

We're delighted we could deliver an excellent experience! - Jeff Belzer Chevrolet Lakeville Team

September 04, 2024

Sadly I’m very very very unhappy to write this review I had called and set an appointment to drop off my clarity which I bought not even a month ago from this location. Waited all day got the call it was r More

by Mermaidjackludo2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shape
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Albaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fabeck
Sep 11, 2024 -

Jeff Belzer's Lakeville responded

It's disheartening to hear about your ongoing issues with the hybrid battery. We strive for thorough and effective service, so we are sorry that your experience fell short of that. We appreciated the opportunity to speak with you further about this. As our techs are not certified to work on Honda EVs, we hope that a Honda dealer will be able to provide some insights into your vehicle's issue. We will wait for your call back and will be here to assist accordingly. Thank you.

August 07, 2024

I was greeted with a friendly smile and a thorough explanation of the work that they would perform. More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Creed Medvec
Aug 08, 2024 -

Jeff Belzer's Lakeville responded

John, your kind review warms our hearts! Thank you from the Jeff Belzer Chevrolet Lakeville Team.

August 02, 2024

Your staff when I first came in was very efficient and friendly. I was notified after parts arrived, and again your staff, different staff than the first, was very efficient and friendly when I brought my More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the second service rep’s name., Creed Medvec
Aug 05, 2024 -

Jeff Belzer's Lakeville responded

Ed, we're delighted to hear that both visits were met with efficiency and friendliness from our team at Jeff Belzer Chevrolet Lakeville. Thanks for sharing your experience!

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