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Jeff Haas Mazda

Houston, TX

4.6
681 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts. We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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16711 Katy Freeway

Houston, TX

77094

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Showing 681 reviews

January 13, 2026

The people at Jeff Haas Mazda, especially Juana, made my purchasing a new car truly pleasant. As a foreigner who recently moved to Houston, I couldn't have asked for better service. They made the entire pro More

by Liliana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Jeff Haas Mazda responded

Thank you for your review, Liliana! We're happy to hear that Juana and our team at Jeff Haas Mazda made your car purchasing experience so pleasant. It's great to know you're loving your new Mazda. We appreciate your kind words and hope to see you again soon. Sincerely, The Jeff Haas Mazda Team

January 12, 2026

My daughter had a 2021 Mazda CX 5. We went in to see about getting her a.extended warranty on her 2021 and see if she could make monthly payments but we were not able to do it so my da More

by Sheri065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Jeff Haas Mazda responded

Thank you for sharing your experience with us! We’re happy to hear that your daughter was able to purchase the 2025 Mazda CX-5 and secure the extended warranty with monthly payments that worked for her. It’s great to know that our team at Jeff Haas Mazda was able to assist you during this process. We appreciate your kind words and hope to see you both again soon. Sincerely, The Jeff Haas Mazda Team

January 03, 2026

No problems with the dealership and service department. Will keep coming back for my service. More

by philhosker@64outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2026 -

Jeff Haas Mazda responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our service department at Jeff Haas Mazda. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team

January 01, 2026

I had a great experience with Juana when purchasing my Mazda3 Hatchback. From the test drive, to the vehicle accessories manager, to going over the features, the entire process was well organized! More

by Henry Lwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2026 -

Jeff Haas Mazda responded

Thank you for your wonderful review, Henry! We're happy to hear that you had a great experience with Juana while purchasing your Mazda3 Hatchback. It’s fantastic to know that the process was well organized and that you enjoyed the test drive and feature walkthrough. We appreciate your feedback and look forward to serving you again at Jeff Haas Mazda! Sincerely, The Jeff Haas Mazda Team

December 22, 2025

I had an amazing experience at Jeff Haas Mazda. Colby was our salesman and Javi was our finance guy, and both of them were outstanding. They listened to what we needed, worked hard to get us exactl More

by Ittybitt7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby, Javi
Dec 22, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! We're pleased to hear that you had an amazing experience at Jeff Haas Mazda with Colby and Javi. It’s great to know that they listened to your needs and provided excellent customer service throughout your car-buying journey. We appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, The Jeff Haas Mazda Team

December 20, 2025

I can’t say enough about the folks at Jeff Haas Mazda. They offer something way more than cars. They offer mobility. No matter what your mechanical issues may be and they are few with Mazda, they always t More

by MazdaFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Jeff Haas Mazda responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experiences with the team at Jeff Haas Mazda. Providing exceptional service and ensuring our customers feel supported is our top priority. We look forward to assisting you again in the future, and we appreciate your recommendation! Sincerely, The Jeff Haas Mazda Team

December 20, 2025

Great experience with Jeff Mazda: fair price, good discount, honest dealer, smooth process, very happy with my new car. More

by yurabronnikov369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Silmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with Jeff Haas Mazda. It's fantastic to know you found our pricing fair and enjoyed a smooth process. We're glad you're happy with your new car and appreciate your kind words about our honesty. We look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team

December 13, 2025

Happy with my choices and enjoying my new car. Kennith was very personable and patient. More

by SugarLand Senior
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! We're delighted to hear that you're happy with your new car and that Kenneth provided you with a personable and patient experience. At Jeff Haas Mazda, we strive to make every visit enjoyable, and it's great to know we succeeded with you. We look forward to seeing you again soon! Sincerely, The Jeff Haas Mazda Team

December 04, 2025

Cuong Nguyen displayed extremely dishonest sales practices during my visit. He attempted to get me to sign for a vehicle at a price significantly higher than what we had agreed upon. It felt as thou More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cuong Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Jeff Haas Mazda responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 02, 2025

Charles was very helpful and knowledgeable thru my whole experience with the purchase of my Mazda 5 from the beginning to the end. Will definitely recommend him to family and friends. More

by Daniaddi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Silmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candis May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javi
Dec 02, 2025 -

Jeff Haas Mazda responded

Thank you for your feedback! We are happy to hear that Charles provided you with such a helpful and knowledgeable experience during your purchase of the Mazda 5. Your recommendation means a lot to us at Jeff Haas Mazda. We look forward to assisting you and your family and friends in the future. Sincerely, The Jeff Haas Mazda Team

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