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Jeff Haas Mazda

Houston, TX

4.5
650 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts. We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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16711 Katy Freeway

Houston, TX

77094

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Showing 650 reviews

September 08, 2025

The buying process was so easy. I never felt pressured and was treated with the utmost respect from the sales person and through finance. It was the best buying experience I have ev More

by Cadugger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candis May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! I'm thrilled to hear that your buying experience at Jeff Haas Mazda was stress-free and respectful. We strive to provide the best service possible, and it's great to know we achieved that for you. We look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team

September 03, 2025

Juana was very helpfull and patient with all our questions. We really appriciate her fir very smooth process. More

by Tina
Recommend Dealer
Yes
Employees Worked With
Juana Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful feedback, Tina! We are thrilled to hear that your experience at Jeff Haas Mazda was smooth and that our team, especially Juana, was helpful and patient with your questions. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team

September 02, 2025

Charles is the best! He spoke to me like I was a real person and not just some person he wanted to sell a car to. He spent a LOT of time answering my millions of question More

by amanda.stat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Silmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review, Amanda! We're thrilled to hear that Charles made such a positive impact during your visit and took the time to address all your questions. It's great to know that Britton was there to help you get comfortable with your new car's technology as well. We appreciate your feedback and hope to see you again at Jeff Haas Mazda! Enjoy your new vehicle! Sincerely, The Jeff Haas Mazda Team

September 02, 2025

I worked with Juana on the purchase of my new Mazda! The whole process from shopping to finalizing the vehicle was easy. More

by Marie Altamira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review, Marie! I'm glad to hear that your experience at Jeff Haas Mazda was smooth and enjoyable while working with Juana on your new Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team

August 30, 2025

Excellent treatment, open to listening to what the client needs. Kind, nice and flexible people. Thanks More

by Mwferrer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Jeff Haas Mazda responded

Thank you for your fantastic review! We at Jeff Haas Mazda truly appreciate your kind words about our team's treatment and willingness to listen to your needs. Our goal is to provide exceptional service, and it’s wonderful to hear that you felt supported. We look forward to welcoming you back on your next visit! Sincerely, The Jeff Haas Mazda Team

August 23, 2025

I walked in late on a Friday evening before closing. I spoke with Kenneth on about a quick test drive on a new 3 hatchback. Within a 30 mins I was reviewing my purchase agreement and headed to finance. More

by Jimmie Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Jeff Haas Mazda responded

Thank you, Jimmie! We truly appreciate your kind words and are thrilled to hear that Kenneth and our team made your experience with the new Mazda 3 so smooth and enjoyable. It’s great to know you had a refreshing contrast after your previous encounter. We look forward to seeing you again at Jeff Haas Mazda! Enjoy your new wheels! Sincerely, The Jeff Haas Mazda Team

August 22, 2025

I went in for a service appointment on my 2021 Mazda 3 and was pleasantly presented with the opportunity to do a Trade In and upgrade to a 2025 CX-30. Younghi was very helpful and informative on my last M More

by marxteee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Jeff Haas Mazda responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Younghi and the Jeff Haas Mazda team during your recent service appointment and trade-in. It's fantastic to know that you've chosen us for your fourth Mazda purchase! We truly appreciate your loyalty and are grateful to have customers like you. We look forward to seeing you again at Jeff Haas Mazda for your next visit! Sincerely, The Jeff Haas Mazda Team

August 19, 2025

Both Kenneth and Jeff Haas Mazda have exceeded my expectations! I did need some help in the first week of owning the Mazda Hybrid CX50and they took care of everything with exceptional service. Also I More

by C Ewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Jeff Haas Mazda responded

Thank you so much for your thoughtful review! We're thrilled to hear that both you and Kenneth had such a positive experience with Jeff Haas Mazda. It's fantastic to know that you're enjoying your Mazda Hybrid CX-50 and taking advantage of its impressive gas mileage and advanced safety features. We're also glad you're loving the comfort of the air-conditioned seats and the Bose sound system! Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team

August 17, 2025

Mr. Kenneth was patient and top notch. The whole dealership was professional and pleasant to work with! More

by mjv0920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin (finance)
August 04, 2025

I had a great experience with this car service. The team was very efficient and provided excellent service. The staff were friendly and easy to work with, and they completed the job on time as prom More

by Maribel Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yajaira Lopez
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