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Jeff Haas Mazda
Houston, TX
673 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts.
We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Showing 673 reviews
December 04, 2025
Cuong Nguyen displayed extremely dishonest sales practices during my visit. He attempted to get me to sign for a vehicle at a price significantly higher than what we had agreed upon. It felt as thou practices during my visit. He attempted to get me to sign for a vehicle at a price significantly higher than what we had agreed upon. It felt as though he assumed I wouldn’t notice because of my age, which is both disrespectful and unprofessional. It’s disappointing to encounter this kind of behavior, and I want others to be aware so they can protect themselves from similar tactics. More
by Ty
Employees Worked With
December 02, 2025
Charles was very helpful and knowledgeable thru my whole experience with the purchase of my Mazda 5 from the beginning to the end. Will definitely recommend him to family and friends. experience with the purchase of my Mazda 5 from the beginning to the end. Will definitely recommend him to family and friends. More
by Daniaddi
December 02, 2025
Juana was an exception sales person. She was very knowledgeable about the CX-90. I will definitely use her again. She was very knowledgeable about the CX-90. I will definitely use her again. More
by Kellyb
November 29, 2025
Dealership was clean and comfortable waiting area. Repairs performed in agreeable time and fashion. Staff was courteous and professional. Repairs performed in agreeable time and fashion. Staff was courteous and professional. More
by jmunsch
November 29, 2025
Good service finished my vehicle on time and updated me the status of my suv during the service. My advisor is excellent and I always look for her. the status of my suv during the service. My advisor is excellent and I always look for her. More
by gresper54
Employees Worked With
Yajaira Lopez
November 21, 2025
That's the dealership everyone like to deal with. Smooth transaction and no hidden fee. Smooth transaction and no hidden fee. More
by cissy zhao
November 15, 2025
Kenneth was very helpful and helped work make a deal possible to walk out the same day possible to walk out the same day More
by taylort61401
November 10, 2025
We bought a car for our granddaughter and Mohammad was our salesman. He was very professional and honest. He made sure the process went smoothly. He worked hard on keeping us within our budget. I would no our salesman. He was very professional and honest. He made sure the process went smoothly. He worked hard on keeping us within our budget. I would not hesitate to recommend him to anyone looking for a car. He was prompt and efficient . Thank you Mohammad! D Lee More
by Dlee44
Employees Worked With
November 09, 2025
I've been going to Jeff Haas for over 11 years. They have always taken care of any issues we had and treated us well. They have always taken care of any issues we had and treated us well. More
by xfile992
Employees Worked With
November 09, 2025
This dealership takes advantage of people. I went in, simply for an oil change and was pressured into leaving with a new lease. My intention was to purchase the vehicle I have been leasing. Wh I went in, simply for an oil change and was pressured into leaving with a new lease. My intention was to purchase the vehicle I have been leasing. When I told Kenneth, I couldn’t do anything today he continued to pressure me into a new lease. Then the service department sent me a text stating that I needed many repairs totaling almost $3000to my car that is only three years old. I feel like it was coercion on the dealers part. Then when I was working with the person to sign all the documents, I told her I did not want any of the packages. She got an attitude with me about declining. I went back and looked at the video that the service department sent about my vehicle and it showed that there were not that many problems with my car and everything could have been fixed at a later time or in stages. More
by amandals1234
