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Jeff Wyler Eastgate Auto Mall

Batavia, OH

4.0
3,654 Reviews

1117 State Route 32

Batavia, OH

45103

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Showing 3,654 reviews

July 09, 2016

Definitely recommend working with Jeff Eaton I was in the market for a compact vehicle and inquired through USAA Car buying for multiple brands. I was first introduced to Brent Meyer and then Jef More

by executive13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Meyer, Jeff Eaton
July 09, 2016

Worst car buying experience ever have bought cars from this dealership in past . No more was lied to my face by manager more than once while trying to buy auto. Manager made me a de More

by Ernest bordwine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not now managers name ,was not given business card from him, Jesse Kaylor
Jul 26, 2016 -

Jeff Wyler Eastgate Auto Mall responded

We are very sorry for any misunderstanding that may have occurred when visiting our dealership. Unfortunately, there is nothing they could do about you not receiving the 20% off from GM. You chose not to purchase the truck on the last night it was available and once it is over, we cannot violate GM's terms. When a customer is told that a deal is not going to be good the next day, it usually rings true but unfortunately some people either choose to take their chances or they do not believe the dealer. As for the items that were to be added, it seems there was a miscommunication on how that was going to be handled. According to the manager they were going to offset the charges for the additional items by giving you more for your trade. We are very sorry for all of the confusion and for everything that transpired. Thank you for taking the time to bring all of this to our attention. Hopefully we will able to handle a situation like this better in the future.

Jul 28, 2016 -

Ernest bordwine responded

There was no misunderstanding on my part or your managers , A deal was made ,financing was approved. They did not deliver the truck I signed for ,left me in the dark for almost 2 days. It is apparent from your response that no matter what the truth is , you manager can spin it any way he sees fit and that is what matters . I had my 12 yr old grandson with me ,he knows what was said but I will explain to him it was just miscommunication.

July 08, 2016

It shouldn't take 2+ hours to finalize a price.... Had a mixed experience buying a car on 7/5/16. Tony Eaton was nice and didn't pressure us, but after 3 trips to get a better price from his manager Ro More

by Dastall
Recommend Dealer
Yes
Employees Worked With
Brent Meyer, Robbie Ellegood, Vincent Summerlin, Jeff Eaton
July 06, 2016

Great Experience I set up an appointment with Tony to test drive a Nissan Rogue and he had several ready to go with features I was looking for. Tony understood the bud More

by cill80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Steigert
July 06, 2016

Best Choice Ever! Josh was my answer. He got me the best deal possible for my budget and I'm now the pride owner of a beautiful Ride! Thank you Josh I'm a LIFER! More

by Cruzgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Knapmeyer
July 05, 2016

Well done Anthony was great. I was there for service on my sonic and told him I didn't want to sit there all day. He got me a vehicle I could afford and a loan. More

by racecar2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Daniels
July 04, 2016

love my kia! Brent at the Mazda dealership took extra time out of his day to go get all the cars I wanted to test drive since it was raining and we had I little on More

by Michelle Frazee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Meyer
July 04, 2016

Great Experience Scott Renshaw worked patiently to get me in a new Dodge Charger. Very knowledgeable, polite, and personable...very quick and easy transaction with th More

by rsmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stone, Scott Renshaw
July 03, 2016

Love my Kia! I had a great experience with the Kia sales team. All employees were very friendly, knowledgeable and polite! When I go to buy another new car definit More

by Dianakay1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Thornberry
July 02, 2016

Great place to buy a car and exceeded all my financing needs I was contacted by Keith Beach about buying a new car. After a few minutes of discussing my financial situation he had conviced me that he could get m More

by Jason.iles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Beach
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