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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,654 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,654 reviews
July 04, 2015
Scott Renshaw is the best! I went into the keep location just looking to put 3 carseatd in the wrangler unlimited with every intention of buying used. Scott assisted me with me I went into the keep location just looking to put 3 carseatd in the wrangler unlimited with every intention of buying used. Scott assisted me with me having 3 kids there and then convinced me to let him run some comparison numbers. He was just great and I ended up looking at the new cars. He put up with me being a royal pain in the butt for 2 days before I bought the wrangler I absolutely love. He got me the price I wanted and the Jeep I wanted. He was simply amazing. I have since referred 4 of my friends to him because of just how willing to work with me he was. He went well above and beyond the description of a salesmens job to ensure I got what I wanted. He then helped my friends in finding what they wanted. When one ended up wanting used he has gone waayyyyy out of his way to help them and got her car choices narrowed down and has referred her to the used lot. The used lot is one I will never allow my friends or family to return to based on the service we recieved there. After hearing of the service, Scott once again jumped in and is going to help my friend find a car even if he isnt the one getting the profit on it. He is truly a salesman that I 100% trust to give it to me straight and he truly cars that his customers are happy when they leave. I would recommend Scott at the new Jeep dealership but steer clesr of the used. Thank you Scott for putting up with me and my friends. I know we are ball busters tthat make your life difficult. Hands down best salesman I've ever worked with! More
by jess_22
Employees Worked With
Scott Renshaw
Helpful July 02, 2015
Great service from Brent My experience at Jeff Wyler was a very good experience because of Brent Meyer he worked with us for 3 to 4 hours trying to find the right car for my n My experience at Jeff Wyler was a very good experience because of Brent Meyer he worked with us for 3 to 4 hours trying to find the right car for my niece with not so great credit it can be challenging but he never gave up and made sure she would find the car she wanted I gave Jeff Wyler a 5 star all because of Brent.... Thank you so much More
by Proturff1
Employees Worked With
Drew not sure of his last name but helped us with the financing , Brent Meyer
July 01, 2015
A Disturbing Encounter I'm Chris Stovall and I had a disturbing encounter at the Jeff Wyler Eastgate Auto Mall. Specifically, Gene Branham. Gene came up to me and we talk I'm Chris Stovall and I had a disturbing encounter at the Jeff Wyler Eastgate Auto Mall. Specifically, Gene Branham. Gene came up to me and we talked about why I was visiting the Jeff Wyler Auto Mall Chevy section. I was interested in the High Country Series of Truck. I didn't know if I really wanted the 1500 or the 2500. We looked through the window of a 2500, but didn't open it. As for the 1500 series, I said I wanted a 6.2L engine and he got all excited. He said we should go drive one. In fact, he said that we should drive his personal truck which he is leasing since it has a 6.2L engine. So far, this was starting off OK, but I have my doubts about it truthfully being a truly personally leased vehicle. The deception came as a slap in my face after I told him I didn't like the Black Onyx paint, nor did I care for the White Diamond , either. He said that the High Country only came in Black or White colors. He said this more than once. He said if I wanted other colors, I'd have to drop to the LTZ or lower models. He said that was when the other colors opened up. Gene also brought out another employee and claimed he was the truck expert. This man tried to tell me that I should trade my '04 Suburban as soon as possible since I have 94,000 miles on it. He said banks won't lend anyone money of a car with more than 100,000 miles on them. They can pay cash, but can't borrow money. The new guy said it sounded like I was looking for a specific truck, to which I replied, yes. I wanted a High Country 6.2L engine with a Crew Cab and Standard size bed. The topic of paint came up again and the new guy didn't comment on the Gene saying that High Country only came in Black or White. I'm guessing they thought they'd fill me with as much manure as I'd stand there and take. Maybe they judged me as someone who wasn't going to buy a truck and the two of them would have fun toying with me. Regardless, these blatant and rude deceptions were not appreciated and will be the cause for me not buying a vehicle from Jeff Wyler at this time. I am in the market for a Denali or High Country truck. WHY did I drive from Mason to the Eastgate Auto Mall? Well, I did buy a 2012 Rouge from King's Nissan (now in the Jeff Wyler group) and we have it maintained there regularly and are happy with that dealership. However, it's a Nissan dealership, so I had to drive to Eastgate to look at the Chevy trucks. It was very shocking to be treated so crappy. More
by Chris S
Employees Worked With
Gene Branham
July 01, 2015
Very Helpful Gene was very helpful in finding the car that suited my needs. Then he and the staff at Jeff Wyler worked with me and my trade in so I was able to dr Gene was very helpful in finding the car that suited my needs. Then he and the staff at Jeff Wyler worked with me and my trade in so I was able to drive away with a new car. So far I am very happy with the car and have been very happy with the way I have been taken care of. More
by Maclac
Employees Worked With
Gene Branham
June 30, 2015
Selection selection selection No pressure to buy, knowledgeable of the vehicle, will help you compare models, and find the one you love. The paper work once the deal was made was s No pressure to buy, knowledgeable of the vehicle, will help you compare models, and find the one you love. The paper work once the deal was made was slow to complete. More
by Bbrr27
Employees Worked With
Kevin Feldkamp
June 30, 2015
Gene Branham Gene sold my husband and I are chevy cruze back in August 2014 and really helped us. He also just recently helped us find a used car for our daughter. Gene sold my husband and I are chevy cruze back in August 2014 and really helped us. He also just recently helped us find a used car for our daughter. Its an amazing car. He always does a great job!!!! More
by Adrianne
Employees Worked With
Gene Branham
June 30, 2015
Nice Car ,Great Service!! I'm Gary Graves and I give Jeff Wyler Eastgate A five star rating. I have just purchased a very nice 2015 Chevy Cruz and very happy with it. Their s I'm Gary Graves and I give Jeff Wyler Eastgate A five star rating. I have just purchased a very nice 2015 Chevy Cruz and very happy with it. Their sales person Mario Grannison work with me on sealing the deal he did a great job. More
by ggraves51874
June 30, 2015
PURCHASED A NEW CAR I PURCHASED A NEW CAR FROM JEFF WYLER EASTGATE/BATAVIA AND SAM WAS AWESOME,HE FOUND ME THE PERFECT CAR AT PAYMENTS I WAS COMFORTABLE WITH. I CANNOT EX I PURCHASED A NEW CAR FROM JEFF WYLER EASTGATE/BATAVIA AND SAM WAS AWESOME,HE FOUND ME THE PERFECT CAR AT PAYMENTS I WAS COMFORTABLE WITH. I CANNOT EXPRESS HOW HAPPY I WAS WITH THE WHOLE EXPEIRENCE. HE WAS GREAT,THANKS SO MUCH SAM AND JEFF WYLER. More
by debdukes
Employees Worked With
I Can't remember the finance mans name (SHAME ON ME)BUT HE WAS SO HELPFUL EXPLAINED EVERYTHING TO ME AND WAS A PERFECT GENTLEMAN, Sam Kassem
June 29, 2015
Service Excellent service!!!! Tim was very helpful in getting a great deal. The atmosphere was warm and friendly. Tim was very knowledgeable and answered ever Excellent service!!!! Tim was very helpful in getting a great deal. The atmosphere was warm and friendly. Tim was very knowledgeable and answered every question I had in a timely manner. More
by Heidi74
Employees Worked With
Tim Nix
June 28, 2015
Service Quick prompt service. Our Kids loved the donuts in waiting area. I would go back to Jeff Wyler Nissan for service on our 2013 Nissan Armada. Quick prompt service. Our Kids loved the donuts in waiting area. I would go back to Jeff Wyler Nissan for service on our 2013 Nissan Armada. More
by Mooneagle
Employees Worked With
Robert Young
