Jeff Wyler Eastgate Auto Mall
Batavia, OH
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Ray was extremely helpful and showed genuione concern for meeting and answering all my questions and concerns. The professionalism that Ray demonstrated may me feel as though he valued my business and not th meeting and answering all my questions and concerns. The professionalism that Ray demonstrated may me feel as though he valued my business and not that I was only a number. After staying well beyond closing on a Friday night he was there early the next morning to explain the vehicle to my wife and to be sure she understood how everything operated. I would without a doubt refer friends and family to Ray. More
I had bought a car in the past from another dealership.......I swore I would never buy another car from any dealership ever again. Jeff Wyler Eastgate changed my opinion of that from now on. dealership.......I swore I would never buy another car from any dealership ever again. Jeff Wyler Eastgate changed my opinion of that from now on. I had nothing but friendly, warm reception from the start. All employees helped me from the beginning with nothing but the mindset "How can we help you and we will do whatever to get this car!" My credit is fine but with such a bad experience in the past, I was really hesitant going to the dealership. From the moment I arrived, Chris greeted me and escorted me to Samir. I felt very comfortable and I was treated like family. I have nothing negative or bad to say. By the end of the evening, I drove my new car home. Before I drove my car, Samir educated myself on the car. Tim in financing was so much fun too. Explained every form that I signed. I left there with no questions and a big grin on my face! Hello! I just bought my very first new car ever!!!! Thank you guys for all you help!!! More
after reading the good reviews about this dealership i cannot understand why people were treated so nice? My experience turned into one of the worst auto buying experience i have ever had.greg acted like cannot understand why people were treated so nice? My experience turned into one of the worst auto buying experience i have ever had.greg acted like he had some other place to be. NO one ever returned my calls for something simple it has been over seven days now and no one has called yet and when i call them i get voicemail or brad lying and covering for greg or transferred to voicemail.the finance dept.gave us a number to call to release our downpayment check no one answers .had a guy name kyle said he could help, no one callback yet. I have found no one who knows or cares about helping and the several salesman i did have contact with were ver very rude as myself was getting after being jerked around. I WILL not stop with this until i get in touch with a wyler or someone who halfway cares More
First, I'm very happy with the car, and our salesman, Bruce Stepheson, made our experience outstanding, and in our years we've bought quite a few automobiles...the co-operation among all available servic Bruce Stepheson, made our experience outstanding, and in our years we've bought quite a few automobiles...the co-operation among all available services at the dealership assures we'll buy again. More
I visited several dealerships over the past year looking for a Dodge Ram Truck. I kept coming back to see the sales rep (Kevin Feldkamp) for answers to many questions I had. I eventually ended up purchasi for a Dodge Ram Truck. I kept coming back to see the sales rep (Kevin Feldkamp) for answers to many questions I had. I eventually ended up purchasing a new truck from Kevin Feldkamp at Jeff Wyler Eastgate because he was a no pressure salesman. Kevin was not pushy like most if not all salesman I know or have came into contact with. Jeff Wyler you have a top notch salesman in Kevin Feldkamp. I wouldn't have purchased this truck if it were for not Kevin Feldkamp. More
Eric and team went above and beyond to get us in our car that we love! Even if it did take a little more time than expected .... But Eric was patient, and cared about what we wanted and went out of his way that we love! Even if it did take a little more time than expected .... But Eric was patient, and cared about what we wanted and went out of his way to make it happen! Thanks Eric! More
I was completely nervous going in to buy a new car- but my experience at Eastgate Auto Mall was nothing to be afraid of! Ken Ulrich met my dad and I in the parking lot, listened to my needs and wants and h my experience at Eastgate Auto Mall was nothing to be afraid of! Ken Ulrich met my dad and I in the parking lot, listened to my needs and wants and helped me find the right car. He was friendly, professional and a great representation of the company. I definitely recommend buying your next car at Eastgate and asking for Ken! More
Dealt with several dealerships during the process of selecting a new vehicle. Had an excellent experience with Jeff Wyler/Eastgate back in 2000. Returned, obviously. Found Steve, Les and the rest to be selecting a new vehicle. Had an excellent experience with Jeff Wyler/Eastgate back in 2000. Returned, obviously. Found Steve, Les and the rest to be extremely informative, engaging and flexible. Didn't feel pressured for a second. We'll certainly return in the future. More
Wonderful experience! Larry Moore was amazing! He was friendly, courteous and came up with an incredible deal. I can't say enough about Larry and everyone there. He went out of his way to be patient wi friendly, courteous and came up with an incredible deal. I can't say enough about Larry and everyone there. He went out of his way to be patient with me, while I made a decision, and was very knowledgeable about the Mazda that I wanted. It was great dealing with Jeff Wyler auto. I have done so in the past and will definitely do so in the future. More
On initial contact Chad was very cordial and willing to help us make our decisions. He took time to explain the pros and cons of buy from stock or ordering one from Dodge. At each step of the purchasing pr help us make our decisions. He took time to explain the pros and cons of buy from stock or ordering one from Dodge. At each step of the purchasing process he explained why things were being done a certain way. Overall we felt we were in the loop all the way rather than being abandoned in a corner somewhere infinitely waiting and waiting. The financial process was the easiest that I have ever experienced in my 45 years of automobile purchasing. A definite thumbs-up from me. More