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Jeff Wyler Eastgate Auto Mall

Batavia, OH

4.1
3,670 Reviews

1117 State Route 32

Batavia, OH

45103

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Showing 3,670 reviews

April 23, 2013

THIS SALES MGR. WAS THE MOST RUDE, OBNOXIOUS PERSON CAUSE WE CAUGHT THEM LYING TO US! THEY TOLD US A PERCENTAGE RATE AND WE AGREED, BUT UPON EXAMINATION OF PAPERWORK, AT A LATER DATE, WE RETURNED OUR VEHICLE More

by toocooldeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHRISTOPHER GRIGSBY, SALES MANAGER
Nov 12, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Bottom line - we failed to provide a fully satisfied experience for this customer, and we apologize to you. We utilized this review as a learning experience for our dealership and as an opportunity to become better.

April 23, 2013

I would highly recommend Justin Roberts. He is very professional and not one of those pushy salesmen. He knows about cars and was able to point out the features to help us make a decision. I have alrea More

by cpeterson88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Justin and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

April 21, 2013

Mike made my car buying experience easy very easy. He was knowledgeable and helpful. I enjoyed his down to earth personality and didn't feel rushed or pressured at all. Not to mention I got a great deal on a More

by NiemaTW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wissel
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Mike and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

April 20, 2013

100% satisfied with Jeff Wyler Eastgate. The service rep Jeff Anna was very helpful, freindly, knowledgable and professional. I get all my service work done at JWE. I do not live close so this says a lot More

by 2005avalanche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Jeff and for giving us the chance to help you. Please let us know if we can be of any help in the future.

April 18, 2013

Excellent service experience could not have asked for a better or smooth experience, left nothing to be desired. Truly a great situation to have had More

by Hkcnsmiller
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rodney
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the compliments about your service experience. Please let us know if we can be of any help in the future.

April 17, 2013

Dealing with Chris was like working with family. He was very approachable and patient and knew what it would take to get the job done. More

by sbrenot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Chris and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

April 15, 2013

I had a great experience working with Chris Patton. He was extremely friendly and down to earth which is very important to me. He knew the car I bought like the back of his hand which was very helpful. I More

by kgilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Chris and the dealership and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

April 15, 2013

Ray was extremely helpful and showed genuione concern for meeting and answering all my questions and concerns. The professionalism that Ray demonstrated may me feel as though he valued my business and not th More

by gootludi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Ray and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

April 12, 2013

First, I'm very happy with the car, and our salesman, Bruce Stepheson, made our experience outstanding, and in our years we've bought quite a few automobiles...the co-operation among all available servic More

by lovingred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Bruce and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

April 12, 2013

I had bought a car in the past from another dealership.......I swore I would never buy another car from any dealership ever again. Jeff Wyler Eastgate changed my opinion of that from now on. More

by mab45101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Bolling, Tim Spradlin
Jun 11, 2013 -

Jeff Wyler Eastgate Auto Mall responded

Thank you for the kind words about Samir, Chris and Tim and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

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