Jeff Wyler Eastgate Auto Mall

I needed a new van due to I don't get around very well, so I now have a wheel chair. I spent time driving around dealers to see what my options were. I was surprised at how many dealers I drove around wh so I now have a wheel chair. I spent time driving around dealers to see what my options were. I was surprised at how many dealers I drove around where no-one came out to help me. I also looked in the newspaper to see what was available. I saw that Jeff Wyler had a van at a very good price. You always hear about places having a good price just to get you in there. When I got there the van was gone, however they sold me a more expensive van at the same price. The person I was talking to on the phone, Ken, did whatever he could to help me. I must have called him a dozen times before I went to the dealer since it was on the other side of town. He was polite each time. He said I could have called more and he would have answered all my questions. When I got to the dealer Ken was busy with another customer so he told me Shawn would help me. He could have had me wait for him to finish and I would have waited. That just shows what J Wyler thinks about customer service. Shawn was just as nice as Ken. After I decided to buy the van Shawn and I was siting there waiting for finance, I saw some customers outside and I knew Shawn saw them also. I told him he could go wait on them I was fine. He would not hear of it. He said there was other salesmen. I was his customer right then (even though he knew he already had the sale.) It was totally worth the drive to the other side of town. I would di it again in a heart beat. Thanks Shawn & Ken for the wonerful experience buying my 2010 Grand Caravan. More

It was a pleasant but an extremely long car buying experience. Looking forward to utilizing the free weekly car washes. Everyone I interacted with or encountered at the dealership was friendly and h experience. Looking forward to utilizing the free weekly car washes. Everyone I interacted with or encountered at the dealership was friendly and helpful. I am very happy with my new Chevy Equinox. More

Good points: nice website, great selection, great used vehicle quality, nice facilities, friendly & helpful sales, paperwork process was quick Bad points: sales was a bit pushy, difficult to negotiate vehicle quality, nice facilities, friendly & helpful sales, paperwork process was quick Bad points: sales was a bit pushy, difficult to negotiate a lower price because the internet price was already lower than what was on the sales list??, a lot of waiting around, they didn't fill up the tank on the truck we purchased, the inside of the windshield was covered with interior glaze that was hard to remove, actual cost of the 3 year warranty was unexpectedly higher than originally explained. More

Mr. Comer was very professional and made the entire process easier than I expected it to be. While I thought that my traade in was worth more we maaged to come together and I now have a vehical that I process easier than I expected it to be. While I thought that my traade in was worth more we maaged to come together and I now have a vehical that I can get in and out of much easier and it gets better mileage ! More

Larry Young was helpfull and very pleasent through our Larry Young was helpfull and very pleasent through our whole deal.From my first test drive through the signing of our paperwork to close t Larry Young was helpfull and very pleasent through our whole deal.From my first test drive through the signing of our paperwork to close the deal.He gave us a tour from the showroom through the service department explaining all the ins and outs.We recieved an exellent deal weare pleased. More

Everyone. Was great espically when it came to the tow Everyone. Was great espically when it came to the tow hitch 5stars for samir went over and beyond call of call of duty we love the car and are ex Everyone. Was great espically when it came to the tow hitch 5stars for samir went over and beyond call of call of duty we love the car and are excited about the carwash we will gladly but our next car with theco. We really wanted a nissen and oursaleman knew all about the special features espically setting up our phones yeah!!!! More

we had a certain budget we wanted to stay within and we had a certain budget we wanted to stay within and jeremy helped us fullfill that. he was more than helpful finding cars for us to test drive in o we had a certain budget we wanted to stay within and jeremy helped us fullfill that. he was more than helpful finding cars for us to test drive in our price range. he stayed way past closing time to work out a deal for us. we appreciate all his help and his professionalism. everyone of the staff was very friendly and helpful. we would definetly reccomend jeff wyler to our friends and family. More

I bought a new Kia Forte from Kyle and from start to finish everything went smoothly. I am also very happy with the price I paid for my new car. I was never pressured and when it came time for me to buy finish everything went smoothly. I am also very happy with the price I paid for my new car. I was never pressured and when it came time for me to buy, everything was done professionally and in a timely manner. When I took delivery on my new car it was spotless. More

This was a wonderful buying experience. I recommend working with Jeff Wyler to anyone who is shopping for a car. There was no hassle during the whole process and they gave me a wonderful deal on my tra working with Jeff Wyler to anyone who is shopping for a car. There was no hassle during the whole process and they gave me a wonderful deal on my trade. I will definitely look here again when it is time to buy my next vehicle. More

Marty was very informative in comparing the makes and models of cars I was interested in purchasing. He was very knowledgeable with the brands, the options, and mechanical aspects of each car. He expla models of cars I was interested in purchasing. He was very knowledgeable with the brands, the options, and mechanical aspects of each car. He explained how to use options to me, I did not have in other vehicles. He was very pleasant and courteous to me and my family. However, the dealer rater site is very difficult to use for a simple review. I would give dealer rater poor marks. More