Jeff Wyler Eastgate Auto Mall

Marty was very informative in comparing the makes and models of cars I was interested in purchasing. He was very knowledgeable with the brands, the options, and mechanical aspects of each car. He expla models of cars I was interested in purchasing. He was very knowledgeable with the brands, the options, and mechanical aspects of each car. He explained how to use options to me, I did not have in other vehicles. He was very pleasant and courteous to me and my family. However, the dealer rater site is very difficult to use for a simple review. I would give dealer rater poor marks. More

Ted and the rest of the employees at Jeff Wyler were very friendly and easy to work with. I was exceptionally pleased with the simplicity of the negotiation process. I went in to the dealership doing researc friendly and easy to work with. I was exceptionally pleased with the simplicity of the negotiation process. I went in to the dealership doing research to figure out exactly which car I wanted. Ted offered to give me a quote on the car that I showed interest in. After researching all of the other competitive dealerships in the area I became impressed that the price I was offered without negotiating at Jeff Wyler was only a couple hundred dollars higher than the prices I found at other places where I did negotiate. This respect for my time and intelligence is what ultimately lead to my decision to buy my new car at Jeff Wyler. Since purchasing my car, I have had no troubles but continue to receive phone calls from Ted ensuring my satisfaction. The type of business ethic that Jeff Wyler's dealership has showed me has made my car purchasing experience hassle free and for that I am very grateful. I look forward to doing business with this dealership in the future and hope you choose to do the same. More

Sent email request for price on 2010 Malibu. Steve Swaynie called with the requested information and followed up with a email. The price was good so I visited the dealership the next day to purchase Swaynie called with the requested information and followed up with a email. The price was good so I visited the dealership the next day to purchase the car. Steve was unavailable so I worked with another sales person named Okey who didn't miss a beat in meeting my needs. The customer service was exceptional and Jeff Wyler was very easy to deal with. The reason I decided to visit Jeff Wyler was Steve's quick response and the price quote. Not all dealers are willing to provide the price via email. More

Troy is amazing! I am tempted to offer him a job at my company! He is very responsive, very knowledgeable and very accessible. Upon the purchase of our new Mazda CX-9, I was confused with regard to one as company! He is very responsive, very knowledgeable and very accessible. Upon the purchase of our new Mazda CX-9, I was confused with regard to one aspect of the sale. I called Troy who did some research and called me back within a few hours with an explanation and it resolved my problem to my complete satisfaction. Troy is absolutely one of the best sales/customer service representatives I have ever dealt with. I truly believe that if you communicate with him and/or have any unanswered questions, Troy will give you an honest answer. The care and attention in my experience extended past the day of the sale! Deal with confidence AND ask for Troy at Jeff Wyler Automotive! Thanks, Troy!! More

OVER THE PHONE SALE PRICE AGREED UPON ON THE FIRST CALL,VERY SMOOTH TRANSACTION VERY HAPPY WITH VEHICLE (2010 CHEVY SILVERADO 2500 HD DURAMAX DIESEL CREWCAB LTZ). GREAT PERSONEL CARE OF MY SALES PERSO CALL,VERY SMOOTH TRANSACTION VERY HAPPY WITH VEHICLE (2010 CHEVY SILVERADO 2500 HD DURAMAX DIESEL CREWCAB LTZ). GREAT PERSONEL CARE OF MY SALES PERSON (DAVID RENTSCHLER). DROVE 469 MILES ONE WAY TO GET THIS BEAUTIFUL LOOKING TRUCK. More

Patrick helped us find a car with features we were interested in, worked quickly and efficiently with us yet importantly we didn't feel pressured. We were expected at a family get together and told Mr interested in, worked quickly and efficiently with us yet importantly we didn't feel pressured. We were expected at a family get together and told Mr.Rodgers we didn't have alot of time. We had planned on purchasing a late model car before the end of summer and had visited several different dealerships including another Jeff Wyler on Route 4. (That salesman was also helpful and informed.) We just stopped to see what might be available not expecting to purchase anything that day. As they say, the rest is history. Only problem is that we asked if they could take care of a VERY noticeable squeak when lowering the driver's side window. They didn't say they couldn't do it and we were under the impression it was taken care of. I would rather have waited a day, had it fixed and picked the car up when we dropped off the vehicle we were trading in. I stopped at a driver up window last night and even the window clerk commented on the noise. More

Overall, okay to good experience. They put on the sales pressure and were very good at that. I honestly wish we had slept on the offer. We don't feel that we got ripped off, but also know we did not get th pressure and were very good at that. I honestly wish we had slept on the offer. We don't feel that we got ripped off, but also know we did not get that good of a deal. We feel okay about the experience, but to be honest, we just don't feel great about it. More

I've had a great experience with this dealership as well as the Florence dealership. Price was good. They did a good job fixing some minor body work. Everyone was friendly and accomodating. I will defin as the Florence dealership. Price was good. They did a good job fixing some minor body work. Everyone was friendly and accomodating. I will definitely work with the Jeff Wyler group in the future. More

I have bought several new cars and this was by far the best experience I've had when purchasing a new car. We went into the dealership because we were having a issue with the Kia Sorento we had. This was best experience I've had when purchasing a new car. We went into the dealership because we were having a issue with the Kia Sorento we had. This was the first issue we had with it in the four years we owned it. Rather than pay the expenses to have the car repaired we worked with Tim to see if purchasing the new 2011 Kia was an option for us. He worked out the deal we wanted and we were able to leave the lot with a great new car. But that was not what made this experience "the best". Tim went out of his way to set the blue tooth up and take as much time as I needed to understand all of the new options on the car and made sure I knew how to operate them all. I have never had a sales person care enough to do that. I would recommend Tim to anyone who needs a new or used car. More

I Have purchased 3 new cars in the past and I have never had an experience like this. It was by far the best car buying experience I have ever had. Everyone we worked with treated us like royalty and they had an experience like this. It was by far the best car buying experience I have ever had. Everyone we worked with treated us like royalty and they worked as a team vs individuals. I had never had anyone show me all the details of a car and explain all the ins and outs and features. In the past I had questions after the purchase and it seemed like once you left the dealership they didn't care anymore but not at Jeff Wyler. They followed up with me to see if I had any questions and answered them quickly and efficiently. I will recommend them to everyone I know. More