Jeff Wyler Springfield Auto Mall
Springfield, OH
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Best car buying experience! I can not say enough about my salesman and the financial specialist for all of their help. I got there Thursday after work at 6:00. I had talked to my I can not say enough about my salesman and the financial specialist for all of their help. I got there Thursday after work at 6:00. I had talked to my saleman before hand and told him I was interested in Chevrolet Equinox but my credit wasn't the greatest after my divorce. He told me of several programs they had that gave me a better chance of financing. He also conveyed he would do his very best to get me the vehicle I wanted and I was in good hands. When I got there he had the Equinox picked out for me that would qualify for the program. I test drove it and to my surprise I didn't like it at all. I looked threw the used cars and found a Chevrolet Traverse. Wow I liked the looks. So I test drove it and fell in love! So we did financing for it. It had low miles and was certified. Unfortunately the financing didn't work because it was to much money. He showed me a Toyota suv that I could get financing for. I test drove it and tried to like it but just couldn't get the Traverse out of my head. We sat down and he and the financial adviser worked very hard. I decided to bring cash along with my trade to get the Traverse. It was after 10:00 pm at this time banks were closed so I came home and waited to hear from him in the morning. When gathering up the cash I fell short of the figure I had told him. I was devastated! I contacted my salesman and told him what I had and asked him to please figure something out for me because I did not wabt to loose this car. An hour later he called and said it was all dine. I got financed nd told me my payment amount. I was excited!! I was going there in 1 hour to sign all the papers and get my car. Well when the finance person was doung funal paperwork before I got there she realized the payment amount they quoted was an error so she called the bank and actually got me lower interest rate and a lower payment then I was first quoted. So as you can see from my story the staff here at Jeff Wyler do go over and above any other dealerships I have ever delt with. Thank you again! More
Is this real life? Bobby Sells is a very professional sale person. Great attitude! He will try his best to get everything you needs. He will not give up. He will make s Bobby Sells is a very professional sale person. Great attitude! He will try his best to get everything you needs. He will not give up. He will make sure you will leave that place with a new vehicle. More
EXCELENT !!!!!!! Great service by Salesman Tom Loney and sales paper work completed by Melissa Loney ! My 2nd purchase from the two !! Highly recommended Dealer Ship. Great service by Salesman Tom Loney and sales paper work completed by Melissa Loney ! My 2nd purchase from the two !! Highly recommended Dealer Ship. Very friendly staff. Wife has been using a walker due to recent hip surgery they were above and beyond to meet her needs to help her into and out of the Dealership. More
Service Thanks to Bob Hess & Dale .My wife & I were at Buck Creek State Park when our truck broke down. They got it going and we were back on the road to home Thanks to Bob Hess & Dale .My wife & I were at Buck Creek State Park when our truck broke down. They got it going and we were back on the road to home. You guys were great. Thank You, Warren & Marcia Bailey Lafayette,IN. More
Beat our rate and helped us get out of a bad situation! Wow!! That is all I can say for Collin! My husband and I were ready to throw in the towel on Jeff Wyler! We had purchased a 2013 Chevy Tahoe less t Wow!! That is all I can say for Collin! My husband and I were ready to throw in the towel on Jeff Wyler! We had purchased a 2013 Chevy Tahoe less than a year ago and experienced nothing but trouble. From transmission issues, to a safety problem -- our Chevy wasn't cutting it! Collin was able to assist with trading this "lemon" and found us the most perfect vehicle that we love so much!! My new rate is better than before, my payment cut in half and we were able to drive off the lot with a brand new Hyundai Santa Fe!! Thanks to Collin's persistence and financial assistance from Scott Wilcox we were able to make a deal and move forward from an unpleasant experience! I hope Collin will stick around for awhile so we can buy our next car from him! Two thumbs wayyyyy wayyyyy up for taking ownership of a problem we couldn't catch a break on or find a solution for!!! Collin was that problem solver!!! Lamar also did a great job explaining all of the features of our new car and was available to answer an questions! I will forever appreciate this experience! More
Easy fast service Unfortunately for recall, but handled very well and with little trouble. Recall was identified and eliminated as requested. Even if it wasn't needed, Unfortunately for recall, but handled very well and with little trouble. Recall was identified and eliminated as requested. Even if it wasn't needed, was done with hast. More
Great experience Samantha Swygart (sales) and Scott Wilcox (finance) were wonderful. They took care of our needs and we definitely recommend them to everyone. My husba Samantha Swygart (sales) and Scott Wilcox (finance) were wonderful. They took care of our needs and we definitely recommend them to everyone. My husband and I ended up trading in both cars for new ones! Love them! More
Great lease rates and terms My sales rep AJ Jenkins was fabulous. I have purchased or helped friends/family purchase over 30 cars and this was by far my best ever car buying expe My sales rep AJ Jenkins was fabulous. I have purchased or helped friends/family purchase over 30 cars and this was by far my best ever car buying experience. More
Great service They are very knowledgeable, helpful and friendly. I would definitely recommend them. The only thing that they could improve on is when they estimate They are very knowledgeable, helpful and friendly. I would definitely recommend them. The only thing that they could improve on is when they estimate your wait time. More
Vehicle purchase A very satisfying experience with the both my Salesmen Tyler and Finance Person Scott. They were both very pleasant and extremely helpful in making th A very satisfying experience with the both my Salesmen Tyler and Finance Person Scott. They were both very pleasant and extremely helpful in making the purchase of my Sonata stress free. More