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Jeff Wyler Springfield Auto Mall

Springfield, OH

4.3
2,147 Reviews

1501 Hillcrest Ave

Springfield, OH

45504

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Showing 2,147 reviews

March 30, 2010

Extremely pleased with purchase. Great salesmen - they were friendly and knowledgeable. Salesmen made sure we understood every aspect of vehicle. Our overall experience was great - this even continued af More

by dlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farish, Scott Semler, Ron Racine, Scott Semler
March 24, 2010

I hate buying a new car because of the B.S. that typically goes along with getting a decent price and trade in value. I know that the car dealer needs to make a buck and I want to save a buck but, More

by eagleeye64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, Ben Webster
March 22, 2010

i was treated nice as i soon as i got there until i left. i was shopping for a car all day and been treated bad at the other dealership i was at so i was overjoyed when wewas treated so super at jeff wylers More

by mikeorahood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark stacy, Mark Stacy
March 19, 2010

I was very impressed with the professional, but friendly employees. I appreciate the warm concern that Roger Lewis gave me while i purchased my new KIA. I have a very positive attitude with my experience a More

by vicky Torch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lewis, Ron Racine, and Michael Nevius, Roger Lewis
March 10, 2010

Very friendly, went out of their way to obtain the car I wanted from another dealership. Gave us a grand tour of the facility. Made sure I had basic understanding of operation of car. Loan department ver More

by spockthoughts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Eggenschwiller
March 01, 2010

I have dealt with Tom Brackett at Jeff Wyler for over 20 years and he always takes exceptional care of my needs. This time was no different. Tom and I exchanged several e-mails and he had a vehicle waitin More

by r547064
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brackett, Ken Vannorsdall, Ken Vannorsdall
March 01, 2010

had a 2007 mustang trade in only got 11,000 for it. put for sale on used car lot for 18,000. i only asked for 13,000. doesnt seem fair. only had 14,000 miles and loaded.my family has bough 3 new cars More

by tucsonblackone
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
roger lewis, Roger Lewis
Mar 04, 2010 -

Jeff Wyler Springfield Auto Mall responded

Thank you for taking the time to share your comments with us. As a Certified DealerRater dealer, we take your remarks very seriously. Unfortunately, it does not appear you had a highly satisfied experience, which is always our goal. Could you share some more details of what happened during your trade-in evaluation process? Was having a high trade-in value more important than having the best overall deal? I look forward to hearing back from you. Kevin Frye/eCommerce Director/Jeff Wyler Automotive Family

Mar 04, 2010 -

tucsonblackone responded

best overall deal??I had to pay sicker price on the tucson because it was the only one anyone could get. my tradein was the only thing I HAD TO DEAL WITH!!!

Nov 13, 2013 -

Jeff Wyler Springfield Auto Mall responded

We agree that we did not do the best job possible with your experience, and we sincerely apologize. Our goal is to give an exceptional shopping experience to every customer, and we work to learn from reviews like this to become better.

February 20, 2010

I have always felt comfortable at Jeff Wyler, unlike some other car dealers. They have always gave me good service and the cars I have bought have been good ones. Ben is very easy to work with and he has alw More

by s souders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Webster, Ben Webster
February 15, 2010

I found a used truck I was interested in on the internet. I called the dealership and spoke with Dale Eggenschwiller and from that point on Dale took care of getting me info and emailed a video of the truck More

by KSalyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Eggenschwiller
January 18, 2010

The service was fast and easy. I was greeted with a friendly environment when I walked in the doors. I ended up with a car that I was more than pleased with. Sunny Dhingra is a very friendly dealer who More

by bish8887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dhingra
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