Jenkins Hyundai of Ocala

Wonderful… Goes the extra mile…makes it happen! Long time returning customer… I feel appreciated and part of the Hyundai Family!! Long time returning customer… I feel appreciated and part of the Hyundai Family!! More

Friendly staff, quality vehicles, efficient service, clean facility, transparent financing, no pressure sales, knowledgeable team, good trade-in offers, wide selection, timely communication, helpful aft clean facility, transparent financing, no pressure sales, knowledgeable team, good trade-in offers, wide selection, timely communication, helpful after-sales support, trustworthy reputation, flexible scheduling. Need better attention to a thorough cleaning in detail shop. More

I purchased a 2025 Hyundai Elantra yesterday (5/5/2025). Although the car itself is great, I did have an issue that was promptly resolved. I was told that in order to get a particular rebate, I needed to Although the car itself is great, I did have an issue that was promptly resolved. I was told that in order to get a particular rebate, I needed to finance the car. Since I planned to pay for the car in full to avoid interest charges, I asked if there were any penalty charges if I paid off the loan early. Both the sales rep and the finance rep told me "no". They said that I would only have to pay the interest up to the time that I paid the amount off in full. In fact, I was told that I could pay off the balance as soon as I received the financial statement, which they estimated to be 2-3 weeks. When I had more time to review the contract after leaving the dealership, I read in the fine print that there is a $75 charge if I do not keep the loan agreement for at least 6 months. Justifiably upset at reading this provision, I contacted the company later that day. To their credit, I received a call today, informing me that they would waive this provision of the contract or reimburse me for the $75 if I was later charged this amount after the loan is paid off. The only suggestion I can make is to read through everything in these contracts before signing them because what you are told may not match the contract. I'm just happy that they resolved my issue so promptly. More

My salesman was Timmy Phillips, he did a great job! I really appreciated his patience with me on finding the right car. I really appreciated his patience with me on finding the right car. More

I have not had the best experience at Jenkins. I want to see all the “numbers and breakdown” while I am making my mind up, not after the fact. Need to be more transparent. Received follow up let I want to see all the “numbers and breakdown” while I am making my mind up, not after the fact. Need to be more transparent. Received follow up letter from Adam. I called 3 times and he never returned my call! Poor customer service More

My first experience was better than the last. I'm having buyer remorse. I don't like creative finance it is very misleading. I went in financing with 3.9% interest rate and a 72 month term. I add I'm having buyer remorse. I don't like creative finance it is very misleading. I went in financing with 3.9% interest rate and a 72 month term. I added an extended warranty and the term jumps to 84 months and interest rate of 5.9. I was given an ultimatum and that was the wrong thing to say... More

Just wanted to know how much for the car. Not how much the payments were going to be. Did not plan on financing anyway. Not how much the payments were going to be. Did not plan on financing anyway. More

Sergey, was very helpful and his wife they listen to my needs what I was looking for and in a few days, he called back and told me about the vehicle that I was looking for very happy with the results. needs what I was looking for and in a few days, he called back and told me about the vehicle that I was looking for very happy with the results. More

Awesome guy helped me and my whole family buy new vehicles Best ever 5star timmy vehicles Best ever 5star timmy More

I do not like the process of car buying and the haggling that needs to happen, just give me the fair price up front that needs to happen, just give me the fair price up front More