Jenkins Hyundai of Ocala

My experience with Jenkins was good. There were a few things that needed to be ironed out but after that it was good. There were a few things that needed to be ironed out but after that it was good. More

I think the first time in my life and it’s been a long life buying car was pleasurable. Dealing with these two ladies was great. I got the price down where I needed. It gave me a car that I love. I look f life buying car was pleasurable. Dealing with these two ladies was great. I got the price down where I needed. It gave me a car that I love. I look forward to many more years of Service from this fine company thank you very much. More

Process was very good and transparent . They delivered what they promised. Both Sales and Finance were excellent. They delivered what they promised. Both Sales and Finance were excellent. More

Just as others have said. ... Told NO early payoff penalty. But reading all of the reams of paper saw that $75 was an early payoff fee. Told by office manager that if charged, ... Told NO early payoff penalty. But reading all of the reams of paper saw that $75 was an early payoff fee. Told by office manager that if charged, she would take care of and refund. Also, because I financed some of the cost, for some reason I was given a finance charge of 7.59% with a FICO (Credit Score) of over 800. I was told it was because I financed. That in my book is highway robbery and it was never spoken of nor negotiated prior to the paperwork being drawn up. I always planned on paying this off immediately so as to not pay finance charges. Otherwise, the sale was handled professionally. More

The process was very easy. We went in for an oil change & came home with a new car. The team was great to work with. Love the car but not crazy about payment but I understand i We went in for an oil change & came home with a new car. The team was great to work with. Love the car but not crazy about payment but I understand it. Thanks to all. More

Great selection of cars, transaction was easy and quick. Timmy was helpful in helping me buy my first car! Thank you!! Timmy was helpful in helping me buy my first car! Thank you!! More

DO NOT BUY A HYUNDAI, ESPECIALLY FROM THIS DEALERSHIP! They sold us a lemon and refuse to make it right. They have had our car for over 8 weeks and it’s still not fixed. They have made no effort to com They sold us a lemon and refuse to make it right. They have had our car for over 8 weeks and it’s still not fixed. They have made no effort to communicate with us. We have had to call them every time we have received any updates. We get a different story about what is going on each time we speak to them. Two weeks ago we were given the Hyundai buyback number from them and they refuse to have anyone call us back, also. So this week when we called to speak to the GM we were told just to come pick our car up even though it’s not fixed and the issue with the car is a huge safety concern as the screen goes black that gives the driver information such as MPH, etc. My husband spoke to the GM today and he completely blew him off. My husband is a disabled veteran with a special tag that we’ve done without for over 8 weeks now and they could care less. We’ve had to continue to make payments on the Santa Fe calligraphy hybrid while driving an SE gas and no offer for any compensation. We have now hired an attorney to settle the matter since this dealership doesn’t care about their customers even a disabled veteran!! More

Process was nice. Jace was very thorough and professional, answered all questions. Test drive was smooth. Jace was fully aware of all the features and explained how to Jace was very thorough and professional, answered all questions. Test drive was smooth. Jace was fully aware of all the features and explained how to use the newer features. Paperwork portion was very quick and seamless. More

Dealership is good . service area needs work some of the people need more training . A little rude at times. service area needs work some of the people need more training . A little rude at times. More