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Jenkins Hyundai of Ocala
Ocala, FL
5,193 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable.
Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,193 reviews
June 19, 2021
We spoke to an online sales rep before we ever came in and it was frustrating being told when we got to the dealership that what we were told could not be honored, we ended making a deal work out in the e and it was frustrating being told when we got to the dealership that what we were told could not be honored, we ended making a deal work out in the end but the whole process seemed more stressful with the discrepancy between online versus in person. The staff was nice and the accounting rep was absolutely wonderful in helping us find a service plan that would most fit our needs and keep us within our monthly budget. More
by KARASNYDER0206
Verified CustomerEmployees Worked With
Mark Shelley, Carl Haehner
June 19, 2021
Sorry, Sorry. We don't write reviews for ANY business, product or person. There is no way to reach the twenty five word minimum. Sorry. product or person. There is no way to reach the twenty five word minimum. Sorry. More
by DMULNEIX
June 19, 2021
Had an 8 o’clock appointment and didn’t get my car back until 10. 2 hours is an unreasonable amount of time to wait for an oil change and tire rotation. until 10. 2 hours is an unreasonable amount of time to wait for an oil change and tire rotation. More
by bobindrums
Employees Worked With
June 19, 2021
I love our new Santa Fe.... it's just the right size and we did everything in 2 hours. Jamie explained all of the high-tech features and made sure we were comfortable with everything before we drove off t we did everything in 2 hours. Jamie explained all of the high-tech features and made sure we were comfortable with everything before we drove off the lot. I have owned Hyundai vehicles since 2003 because of the value for your money and the great warranty. More
by debbieyarb
June 19, 2021
I really appreciate George Franqui’s help in getting my car repaired. It was quite an ordeal as we were dealing with a warranty for repair. George was find and thoughtful through every step and made sure car repaired. It was quite an ordeal as we were dealing with a warranty for repair. George was find and thoughtful through every step and made sure I had a loaner to drive. More
by bmaracich
Employees Worked With
June 15, 2021
Pleased with my Hyundai Santa Fe. Wanted something bigger and this was it. Rides smooth and easy. Sales people were very pleasant and attentive. Even though I was a tough customer. lol and this was it. Rides smooth and easy. Sales people were very pleasant and attentive. Even though I was a tough customer. lol More
by PRINCEANDPENNY
June 14, 2021
Went to get service Courtney said may be 2hours she got me out in hour, kept me inform every 20 min and wash my car me out in hour, kept me inform every 20 min and wash my car More
by Ldiaz36775
Employees Worked With
June 13, 2021
Mike Zecco took care of my service was an excellent Service Rep. Very polite and it was appreciated. I would come back and recommend this Dealership Service Rep. Very polite and it was appreciated. I would come back and recommend this Dealership More
by Paulhdclassic
Employees Worked With
Mike Zecco
June 13, 2021
This dealership was extremely quick in getting a remote offer done. The woman I worked with in Finance, Haley was great and on top of her game. Meanwhile, the internet manager Erin and the salesperson Carl offer done. The woman I worked with in Finance, Haley was great and on top of her game. Meanwhile, the internet manager Erin and the salesperson Carl H, I worked with first quoted me 10k above MSRP. I said "are you sure?" and he quickly retracted and said he had the wrong vehicle. But then quoted me 7k above MSRP. I told him that was higher than any other dealership I was looking at. A few days later, the internet manager Erin called me and told me she had no idea why the salesperson and I couldnt agree on a deal, as she knew my budget. She ended up offering something that was fair. We agreed on a final price and after that, I had mentioned that I was interested in the promotion at the time, which was 500 rebate at 2.5% APR. She said they could work on that. They mailed me the paperwork and unfortunately, all they did was increase the price of the vehicle 500, and THEN take the rebate off. Basically baking in the rebate into the price of the car. I reached out to them and Erin asked to video chat since this sale was remote. She was slightly unprofessional, visually getting angry and frustrated. As the customer, for some reason I had to be the one trying to calm her down. The bright side of all this was the woman from Finance, Haley. She was a superstar in getting me the right paperwork and giving me all the information I needed. More
by cc81
