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Jenkins Hyundai of Ocala
Ocala, FL
5,215 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable.
Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,215 reviews
June 13, 2021
This dealership was extremely quick in getting a remote offer done. The woman I worked with in Finance, Haley was great and on top of her game. Meanwhile, the internet manager Erin and the salesperson Carl offer done. The woman I worked with in Finance, Haley was great and on top of her game. Meanwhile, the internet manager Erin and the salesperson Carl H, I worked with first quoted me 10k above MSRP. I said "are you sure?" and he quickly retracted and said he had the wrong vehicle. But then quoted me 7k above MSRP. I told him that was higher than any other dealership I was looking at. A few days later, the internet manager Erin called me and told me she had no idea why the salesperson and I couldnt agree on a deal, as she knew my budget. She ended up offering something that was fair. We agreed on a final price and after that, I had mentioned that I was interested in the promotion at the time, which was 500 rebate at 2.5% APR. She said they could work on that. They mailed me the paperwork and unfortunately, all they did was increase the price of the vehicle 500, and THEN take the rebate off. Basically baking in the rebate into the price of the car. I reached out to them and Erin asked to video chat since this sale was remote. She was slightly unprofessional, visually getting angry and frustrated. As the customer, for some reason I had to be the one trying to calm her down. The bright side of all this was the woman from Finance, Haley. She was a superstar in getting me the right paperwork and giving me all the information I needed. More
by cc81
Verified Customer
June 13, 2021
Mike Zecco took care of my service was an excellent Service Rep. Very polite and it was appreciated. I would come back and recommend this Dealership Service Rep. Very polite and it was appreciated. I would come back and recommend this Dealership More
by Paulhdclassic
Employees Worked With
Mike Zecco
June 12, 2021
Salesman was great. After that nobody could answer my questions when I called. Still waiting for paperwork, payment date, where to send the payment, Blue Link and connection problems. questions when I called. Still waiting for paperwork, payment date, where to send the payment, Blue Link and connection problems. More
by JDRUDD61
June 12, 2021
What a great guy. Nico had his work cut out for him trying to get me a vehicle I could live with. 1st I got a Hyundai Santa Fe but my mom who is 85 couldn't get in without pain in her back. Took back a trying to get me a vehicle I could live with. 1st I got a Hyundai Santa Fe but my mom who is 85 couldn't get in without pain in her back. Took back and got a 2021 Hyundai Elantra. What a joy to drive. Nico, ur the best! More
by Tequila
Employees Worked With
June 12, 2021
All my needs were met,everyone was professional and courteous. All of the staff willing to help however they could to make this purchase as easy as possible. courteous. All of the staff willing to help however they could to make this purchase as easy as possible. More
by KARENMULVEY.KM
June 12, 2021
If it wasn’t for Gus I’m not sure I’d buy from there. Gus took care of us anyway he could. He’s not pushy, very knowledgeable and anything we asked for he took care of. took care of us anyway he could. He’s not pushy, very knowledgeable and anything we asked for he took care of. More
by DKURBANICK
June 12, 2021
We have purchased many cars over the years. This was definitely the best experience we have ever had. Everyone we dealt with was very professional, knowledgeable, and pleasant. Drew was terrific! We' definitely the best experience we have ever had. Everyone we dealt with was very professional, knowledgeable, and pleasant. Drew was terrific! We'll be back! More
by Bonnie S
Employees Worked With
Drew Webb
June 12, 2021
Nick miner found exactly what I want it for me and my family I’m so happy thanks for your patience and you did excellent service family I’m so happy thanks for your patience and you did excellent service More
by JESSICA1978.PEREZ
June 10, 2021
Jenkins has always been a 5 star dealership and I have always been treated with utmost respect. Their salespeople are courteous and knowledgeable and more than welcome to help even after the sale is compl always been treated with utmost respect. Their salespeople are courteous and knowledgeable and more than welcome to help even after the sale is completed More
by HAD6KIDS
June 09, 2021
Great experience! They got me in the car I wanted. They have a great APR and awesome warranties. The price was decent, but the warranties are worth the prices. have a great APR and awesome warranties. The price was decent, but the warranties are worth the prices. More
by RICHARD.S.GRAF
