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Jenkins Hyundai of Ocala
Ocala, FL
5,193 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable.
Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,193 reviews
June 03, 2021
Lease was not explained in any detail whatsoever, as a matter of fact, I had to search online to find who my lease payment is made to. I was also never advised as to what the trade in on my car was at the matter of fact, I had to search online to find who my lease payment is made to. I was also never advised as to what the trade in on my car was at the time of the lease signing. I subsequently ascertained that the trade was $500, In checking I also ascertained that the metal value alone was worth more than that. I do not believe that I was treated well, especially after I agreed to lease the Venue. I am still reading page after page of the owner's manual since nothing about the car was ever explained. The Salesperson I dealt wit was very good at his job, and i was comfortable dealing with, but once it left his hands, the detail to service was lost entirely. So now I remain in the dark about many items and have very little recourse, I doubt this is what you might consider good customer service. When it came to Financing, It was rushed and all I could do was sign and itial everything, at no time was I advised who the Financing was being done through. I was told that Hyundai would be in touch by email, and that never happened until I took the initiative to go to their website and search for answers. Lastly, I would add that a day after the lease signing, Jason called to ask how I liked the car, I told him I was happy with it, but also asked if I put down another $8000 would I be able to just finance it without a lease. Jason said he would contact his Manager and get back to me, needless to say he never did. I also initialed a document guaranteeing the value of the Venue after the lease expires if I choose to purchase it outright, I never received a copy of that document, which I would like for my records. Al Russo Al Russo More
by ALRU2014
Verified Customer
June 01, 2021
Kirstie is always so helpful! She is an amazing service advisor! I can always count on her! Thank you so much! You’re always so amazing 😄 advisor! I can always count on her! Thank you so much! You’re always so amazing 😄 More
by Dianellesuuu@gmail.com
June 01, 2021
If it wasn’t for Jay Hankerson we may not have bought another vehicle from Jenkins. Jay did an excellent job of explaining the benefits of trading in our lease vehicle to purchase a new vehicle. This is another vehicle from Jenkins. Jay did an excellent job of explaining the benefits of trading in our lease vehicle to purchase a new vehicle. This is our 4th Santa Fe. We like the ride and features of all the Santa Fe’s we’ve owned. Including our first in 2013 then 2017, 2020, and now a 2021. All have a Santa Fe Sport (Limited in 2021) turbo. Again thanks to Jay. More
by WY2PUTT
Employees Worked With
Other Employees :
Jay Hankerson -sales, Mark Shelley, Jason Hankerson
June 01, 2021
Purchased a new Santa Fe with Carl and Nina. Great team to work with. I did come in for service but I was thinking of looking for a upgrade and decided to purchase to work with. I did come in for service but I was thinking of looking for a upgrade and decided to purchase More
by D26798
June 01, 2021
No pressure salesman, Nicholas Minner, helped us to make a good choice. He demonstrated the car with ease and allowed us to drive it, before getting our personal information. That was huge for us. a good choice. He demonstrated the car with ease and allowed us to drive it, before getting our personal information. That was huge for us. More
by Sal
May 29, 2021
My salesperson Matt was exceptional. Knowledgeable and a pleasure to deal without being obnoxious and pushy. He listened to all of my requests and concerns . pleasure to deal without being obnoxious and pushy. He listened to all of my requests and concerns . More
by ENCORE725
May 28, 2021
Excellent salesman very good price for the deal it was a pleasure to make business with them. I’ll be back in six months to trade in this car again. pleasure to make business with them. I’ll be back in six months to trade in this car again. More
by NGRUBICS
May 28, 2021
Jamie Brown did not keep his word or the two appointments . He just blew me off. I will not recommend Jamie Brown or Jenkins Hyundai to any one I know!!! . He just blew me off. I will not recommend Jamie Brown or Jenkins Hyundai to any one I know!!! More
by APOPKAMAN333
Employees Worked With
Salvatore Pistone, Jamie Brown
May 27, 2021
Every one was friendly, courteous and extremely helpful. They explained every thing in understanding terms. Wait time was a little long but not excessive. Definitely will continue doing business with them. They explained every thing in understanding terms. Wait time was a little long but not excessive. Definitely will continue doing business with them. More
by LHUNTER01
Employees Worked With
May 27, 2021
Great Dealership with an Excellent Salesman. Gus Saucedo The only Salesperson I deal with. He pays attention to your needs and always satisfy the deal The only Salesperson I deal with. He pays attention to your needs and always satisfy the deal More
by Carol
