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Jenkins Hyundai of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
5,194 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,194 reviews

August 24, 2024

Randy listened to our needs and put us in the best car. Carolyn was extremely helpful with the car setup. Matt made the finance part very easy and was really helpful. Jose helped us with car setup question More

by rrepenning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Marker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Becker
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Aug 26, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 23, 2024

Wonderful people and great service. Friendly & caring employees. I would definitely recommend them to friends & family More

by MARSHIEMELLOW04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

August 22, 2024

I was not informed about damage to the car and still haven’t received my registration. Additional expenses were added to my loan that were not explained to me nor do I want. I was promised a callback bu More

by MCILLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Haley Valila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Raney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-620-2264 X 3482. Thank you, Adam Dolin Customer Relations Manager

Aug 23, 2024 -

MCILLI responded

I have left messages for Adam without a callback. During the sales process, they call/text nonstop but once the sale is made, no one calls back anymore. I purchased a Certified Pre Owned Hyundai but it wasn’t disclosed to me that it has body damage, which I’ve notified the dealer about and they still insisted I place my down payment because I’ve already signed with no attempt to resolve or repair the damage. The vehicle was delivered dirty with sticky stuff all over the steering wheel and dog hair all over the seats, yet they reported that they detailed the car in the Carfax report but they didn’t. They told me they give free oil changes and tire rotations since I purchased the vehicle there but I found out I paid for an additional service package not disclosed to me. It’s not a courtesy service like it was described which was very deceptive. So I’m paying interest on oil changes and normal out of pocket service expenses because it’s now a part of my loan. Car was sold way overpriced for its value especially with the damage and back hatch that doesn’t work. Also, I paid the dealer for plates and registration. However the car was delivered with the dealer’s registration and a temporary paper plate that is soon to expire and I won’t be able to drive my car because it hasn’t been properly registered which I found out may take awhile because the previous owner still has a lien on it, which again wasn’t disclosed to me. This car has been a nightmare and far less standard than I’d expect for a certified pre owned. Buyers beware and avoid this dealer. I purchased a car that came with immediate costly expenses for repair of damages I didn’t even do but I can’t drive it anyway without registration . I bought into a mess. Paying a lot of money for something that I can’t drive and have to find a repair shop for right away. I feel like I was scammed.

August 22, 2024

This was a great experience. I would highly recommend Jenkins Hyundai. We drove two hours to get there to drive a vehicle that had the color combination we wanted. Next time I wi More

by KRISGARY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hadala
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Aug 23, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 17, 2024

I had a great time at the dealership John was amazing salesman fast no drama no up sale straight to the point honest and knowledgeable,a good man and person. Would definitely be returning customer. More

by robertmichael7039
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
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Aug 19, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We are delighted to hear that John S helped address all your needs and provided you with excellent service!

August 15, 2024

I had a very good experience with purchasing my Toyota. Vehicle was clean. Thank you ... excellent service. David Spofford was excellent in customer service. More

by HRSMITH1944
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spofford
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Aug 19, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

August 15, 2024

The best and most painless car shopping experience I have ever had ! Kyle and Tucker asked me what I was looking for, my budget, and any non-negotiables and kept it very realistic and were very patient and u More

by NICOLEANNAVISAGGIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hadala, Tucker Mcadams
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Aug 19, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

August 14, 2024

I was pushed to trade in my car. Told them I was going on a long trip. They said it was no problem. Got to 3000 miles and needed maintenance. Big problem! Had trouble finding a dea More

by Linda Quin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cote Mulligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

August 14, 2024

It was a great day. I needed help and Tyler went above and beyond. He deserves his flowers! More

by JCMARTINEZ2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Clagett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

August 14, 2024

I had a great experience these guys help me in a time of need and I greatly appreciate it. More

by MCCANTSROGER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
Report | Print
Aug 15, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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