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Jenkins Hyundai of Ocala

Ocala, FL

4.7
4,885 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 4,885 reviews

June 08, 2018

Great people to know & work with. You have the very best with "Ron" to work on the Genesis. I always insist he & no one else work on my car. Have known him for many years & trust him More

by CKAY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2018

Excellent Very courteous and helpfuln Very knowledgeable about the products and services you offer. This is my 3 Rd car from your dealership. Very happy wit More

by bscreaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Van and Dan.
June 07, 2018

New car purchase. Great experience as usual. O come to you for my regular mantainance. Your service is very good. Your staff is very courteous, welcoming and knowled More

by bscreaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Van and Dan.
June 07, 2018

They don't address all issues they are supposed to. I have brought my car in a few times now to fix an issue with my brake light randomly not working. Each time they have told me the problem was fixed, More

by CINDIRAFFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fields
Jun 11, 2018 -

Jenkins Hyundai of Ocala responded

Thank you for your honest feedback. We are sorry to hear that we have let you down. Please email me you full name at, maria_patino@jenkinscars.com so that I can look at our records and address your feedback with our service team. Thank you kindly, Maria Patino, Customer Relations Director, maria_patino@jenkinscars.com.

June 07, 2018

Bad Service 2017 Ioniq brought in for its first service at 7500 miles. The manufacturers recommended servicing was NOT followed. The vehicle received an oil cha More

by WELSHHONEYJUDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Mucci, Aaron Fields
Jun 11, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the negative experience you have had. Our goal is to exceed your expectations, and we have let you down. We will be addressing your concerns with our service team to ensure we are following the recommended maintenance. Additionally, we are working on adding more staff to help us reduce the wait time in our service department. Your satisfaction is important to us, and we appreciate your honest feedback, as it helps us to improve the service we provide.

June 06, 2018

Awesome I was very pleased with the service and friendliness of the staff. I would highly recommend to others to go to this dealership, and I will be back in More

by ATHINAMARIE93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Saucedo
June 06, 2018

What is next?? We paid extra when we got the car for Free Service for 3 years. We have had the vehicle for over a year but when I had it serviced I was told my servi More

by SARA.LUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service guy.
Jun 11, 2018 -

Jenkins Hyundai of Ocala responded

Please email Heather your full name and a brief description of the issue at, Heather_Richardson, our Finance Assistant. She will be glad to look into this so that we can ensure we are able to correct any errors in the system. We apologize for the inconvenience and appreciate you alerting us of this concern.

June 06, 2018

Wonderful Service Jennifer was amazing listening to my wants in a new vehicle and making it work. Everyone was polite, professional, and understanding there. Great expe More

by NCARVER83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Echeverria, Sean Eason
June 06, 2018

OIL CHANGE N CAR WASH only got oil change no car wash George was very nice and very helpful did not push any inuse of any extra parts that I needed,He took good care of my needs . More

by stella m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GEORGE FRANQUI, Gabriel Escobar
June 06, 2018

oil change and tire rotation Whenever I come to Jenkins Hyundai I ask for Keith Andrews. His professionalism gives me a feeling that I am in good hands. I'm on my fifth Santa Fe More

by LBKOWALSKI1965
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEITH ANDREWS
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