Jenkins Hyundai of Ocala

Went in for an oil change on my 2017 Elantra, but came out with a 2024 Kona! Although I had not planned on needing to buy a new car, I say all of this with enthusiasm since I had been eyeing the all new K out with a 2024 Kona! Although I had not planned on needing to buy a new car, I say all of this with enthusiasm since I had been eyeing the all new Kona for awhile. This is my third Hyundai, first ever crossover in general and getting compliments on the vehicle; I am overall happy with the experience with Ismael, Rocky and Salina and will recommend Jenkins and its people should I have that opportunity. More

Very pleased with the whole experience. Eric was very nice and not pushy. Rocky made the paper work less stressful. Eric was very nice and not pushy. Rocky made the paper work less stressful. More

I am very un happy that I never received a call back from the sales or customer service since the day i let them know about issues i still have with my 2024 GV60 advanced purchased just 3 weeks back. I did r the sales or customer service since the day i let them know about issues i still have with my 2024 GV60 advanced purchased just 3 weeks back. I did receive a call back regarding my experience the very next week and i highlighted my concerns but i haven't heard back from anyone inspite of me calling them few times. Salina- you owe me a call back regarding the issues I brought up to customer service within couple of days after i bought the car. it now feels more like you were in a rush to get the car sold on the last day of the month and don't care about the customer experience part as much.. More

We were helped by Donte Lermo not Cote Mulligan. Donte was very thorough and helpful. He showed us as many cars as we wanted and took his time explaining the different packages available for the pal Donte was very thorough and helpful. He showed us as many cars as we wanted and took his time explaining the different packages available for the palisade. Rocky was thorough and quick with his financial documentation and needs. More

Heather was a wonderful salesperson and helped me which Tucson was right for me. Haley Casko in Finance also made financing the vehicle very easy and helped me to save money. I would return to Jenkins Hy Tucson was right for me. Haley Casko in Finance also made financing the vehicle very easy and helped me to save money. I would return to Jenkins Hyundai Ocala. More

It is run efficiently. The sales personnel are very professional and courteous. It was my pleasure to chat with them both. The sales personnel are very professional and courteous. It was my pleasure to chat with them both. More

The guys were great except the Manager. says one thing does another and leaves.we told him we wanted a $450 payment max and if not we were leaving..he preceded to tell us it would be $458 wi says one thing does another and leaves.we told him we wanted a $450 payment max and if not we were leaving..he preceded to tell us it would be $458 with everything we had as far as extended warranty,gap insurance and tax and tags and our down payment wad $4,900 after our trade in.well we got to Rocky and he asked us did we want an extended warranty and gap insurance.the Manager gave Rocky a total different scenario & left for the night leaving us with no other option because we couldn't get ahold of him and they already had us sign paperwork..we were leaving before he Even entered the picture and that's some unethical traits for your so called Manager.no our payments are $535 which is $85 more then our maximum we wanted..I don't think it's right that we have to pay this $85 every month extra because some persons unethical shadiness and to top it off he didn't even stay to face what he did..he told Tim to put it under a new car purchase and use such and such program keep everything the same with the certified Vehicle warranty and the gap and the down payment tax and tags $4,900 down payment out the door...there loyal customers we don't want them to leave. so we agreed and then tim told us give me a few minutes Rocky will get paperwork ready ..15 minutes went by and Tim got us and Rocky had the paperwork that wasn't what we agreed on 15 minutes ago & he said this is what Jeremy gave me and he said he left for the night and I can't get ahold of him. My husband is on disability and in a wheelchair how does he think that Even write to do to someone who is on a fixed income.it doesn't matter if I have a good job or not it's not right for him to do to anyone and we can only imagine how many people he does that to and them take that payment anyway because he is not a Man of his word. Sylvia & Brian Zolk I would like Someone from Hyundai to Contact us back because we're not happy with what he did and we didn't know who to contact but if not we will Contact the media and the ADA advocate that my husband uses. More

Great experience all around. Recommend a few of my friends that should be showing up Recommend a few of my friends that should be showing up More

Great service and nice to work work. Never expected to receive my car that I bought the same day Never expected to receive my car that I bought the same day More

Jada was so much fun and would help you any way she could.Fun to work with. Everyone was so helpful and called to make sure anything was needed. Of course I would recommend them. I ended up very happy could.Fun to work with. Everyone was so helpful and called to make sure anything was needed. Of course I would recommend them. I ended up very happy with my choice and I would go back. More