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Jenkins Hyundai of Ocala

Ocala, FL

4.6
5,198 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,198 reviews

April 06, 2025

Excited that we upgraded our 2022 Palisade SEL to a 2025 Palisade Calligraphy from Jenkins. Our sales rep was Brad Kiddy both times. Very knowledgeable and patient with all our questions and concerns. No pr More

by krebsquin@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Kiddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We are happy to know that our friendly and knowledgeable Sales Team and Finance Department provided you with an excellent car-buying experience. We pride ourselves on delivering nothing but the best customer service. If there is anything else that we can help you with, please reach out to us!

April 05, 2025

Why is it that when you are ready to leave without purchasing....the price starts to drop. 1st offer was 24k for my trade in. Offer when I was walking out to leave was 31k. This is NOT the way to do b More

by bmitche9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Kiddy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is very important to us. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

April 05, 2025

Jenkins Hyundai is the best place to get your next vehicle from. The staff are very friendly and take care of you. More

by GOLDINGPANDORA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be exceptional! Glad to hear you love your new purchase and our team will be thrilled to hear your feedback!

April 05, 2025

Timmy was wonderful. We were in need of a car and he could not have been more helpful.He showed us what they had and we found a match almost immediately.A very great expe More

by ANGRYGRANDMA617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Phillips
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

April 05, 2025

Tyler and Matt were exceptionally helpful. Randy was nice and got us started in the right direction. No pressure sale. We love the car. The dealership was extremely clean. We recommend thi More

by JEHOWARD328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Marker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Clagett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

April 05, 2025

Hyundai is the best i love my new car the staff is wonderful consumer service is excellent More

by CABASSA0915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with all our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

April 04, 2025

Timothy Phillips was excellent salesman he got me and my family a great car for I will highly recommend this to all my family and friends. More

by Staci Golding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

We greatly appreciate you sharing your experience! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 04, 2025

Friendly helpful staff. Kelly was fantastic. If you need a vehicle go there and ask for Kelly! More

by G.JUDY2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! We will commend Kelly for her efforts!

April 04, 2025

Carolyn Davis was on top of everything in reference to our purchase of a Kona Limited. She answered every question immediately and went above and beyond to make sure we knew exactly what we needed to fin More

by K.MATSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

This review made our day! Thank you for taking the time to give us such an awesome review! We are glad to hear Carolyn provided you with the service you deserve. Thank you for trusting us with your automotive needs!

April 03, 2025

You added items a car care service I didn’t request or know about. Jenkins. Added charges that were pure profit for Jenkins. I would never buy a car there again! More

by GREGORYPDURKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rocky DeLeon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dolin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-620-2264 X 3482. Adam Dolin Customer Relations Manager

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