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Jenkins Hyundai of Ocala

Ocala, FL

4.6
5,214 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,214 reviews

February 21, 2023

Updated Review: Outstanding customer service from Adam and Jenkins Hyundai! We had our vehicle delivered and we were missing the floor mats. After leaving a not so great review, Adam reached out to us, an More

by Jeremi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Costanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Jenkins Hyundai of Ocala responded

I take your feedback very seriously, and I would like to discuss your review regarding your experience. Please contact me directly to discuss this further. – Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482

February 20, 2023

Carolyn Davis was absolutely fantastic! She really listened to our needs and wants and showed us exactly what fit. She and Haley Casko worked with us to get the numbers where we needed th More

by TANIA.S.BARTOLINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Jenkins Hyundai of Ocala responded

We would like to thank you for your fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits us with only the best there is to offer. It’s awesome to hear that our team made your experience such a positive one. Thank you so much for your business!

February 18, 2023

"DOCKED" one star for "misunderstanding". Awesome besides that. One two three four five more words. More

by GSIGMA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Minner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Knight 5 star
Feb 20, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

February 18, 2023

Always a pleasure to return for service - best dealership I have been to and have recommended to others. More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

February 17, 2023

Personalized service, looking forward to newly constructed area for guests. Like they always wash car. More

by Chofmann53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Jenkins Hyundai of Ocala responded

We are so grateful for your awesome review! We’re happy your visit to our dealership was great. Would you mind recommending us to your family and friends too? We’d love to continue providing an excellent experience to awesome customers like you! Thanks again!

February 16, 2023

didnt get our weathertech mats still waiting for cds to be returned they can't even return a phone call not happy will not recommend they to anyone More

by FAYP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salina Pistone, Jeff Conn
Feb 16, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

February 16, 2023

Patrick Glavey was great, he explained all of the options I had for extended warranty in great detail. More

by DLYND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salina Pistone
Feb 16, 2023 -

Jenkins Hyundai of Ocala responded

You don't know how much your positive review means to us! We are thrilled that you enjoyed a helpful, gracious, and honest experience working with our team. We are grateful to have you as a valued customer. Thank you for choosing our dealership and please let us know if there is anything else you need! Have a wonderful day!

February 15, 2023

Finance was super, Adrian in sales was super, and Kaileigh in customer service. Was super. Communication with mechanics area and Adrian wasn’t great, not sure who had dropped the ball on repair appt. More

by PRAVENHILL32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Kaileigh, and I think it was Phillip in finance. Never met the manager and there was a new sales rep learning from Adrian. None of the above are who we dealt with in Ocala.
Feb 16, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We are delighted to hear that our team made sure your needs were met!

February 11, 2023

Rocky DeLeon is very knowledgeable and professional, I will certainly refer him to my family and friends. More

by Yak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Lopez , Salina Pistone
Feb 13, 2023 -

Jenkins Hyundai of Ocala responded

We're happy you found our staff to be so supportive during your experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 11, 2023

Sold me half a deal. New car comes with 2 (TWO) keys, why did I only get ONE? You cheated me on the deal. I would recommend you, but would advise anyone to ask all More

by CHASM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Pinder
Feb 13, 2023 -

Jenkins Hyundai of Ocala responded

I apologize for the negative experience during your visit to our dealership. I would like the opportunity to resolve your concerns. Please contact me at 352-620-2264 X 3482. Thank you, Adam Dolin Customer Relations Manager

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