Jenkins Hyundai of Ocala - Service Center

DO NOT BUY A HYUNDAI, ESPECIALLY FROM THIS DEALERSHIP! They sold us a lemon and refuse to make it right. They have had our car for over 8 weeks and it’s still not fixed. They have made no effort to com They sold us a lemon and refuse to make it right. They have had our car for over 8 weeks and it’s still not fixed. They have made no effort to communicate with us. We have had to call them every time we have received any updates. We get a different story about what is going on each time we speak to them. Two weeks ago we were given the Hyundai buyback number from them and they refuse to have anyone call us back, also. So this week when we called to speak to the GM we were told just to come pick our car up even though it’s not fixed and the issue with the car is a huge safety concern as the screen goes black that gives the driver information such as MPH, etc. My husband spoke to the GM today and he completely blew him off. My husband is a disabled veteran with a special tag that we’ve done without for over 8 weeks now and they could care less. We’ve had to continue to make payments on the Santa Fe calligraphy hybrid while driving an SE gas and no offer for any compensation. We have now hired an attorney to settle the matter since this dealership doesn’t care about their customers even a disabled veteran!! More

I think you are great and will tell all my friends to go to you for their next car. to you for their next car. More

Garrett was especially friendly and helpful during the purchase of my new Elantra sport. I will definitely make my next purchase right here at Jenkins Hyundai. purchase of my new Elantra sport. I will definitely make my next purchase right here at Jenkins Hyundai. More

It was the nicest experience I have ever had at a dealership. I am 72 years old and I have purchased about 12 new cars, in my lifetime This dealership is the best low stress and friendly atmosphere. dealership. I am 72 years old and I have purchased about 12 new cars, in my lifetime This dealership is the best low stress and friendly atmosphere. Thank you for such pleasant experience. More

Thieves who sell cars as “certified used” AFTER a paint recall was issued, due to a “manufacturers defective paint job and refuse to fully cover the repair of said defect ! 🤬 recall was issued, due to a “manufacturers defective paint job and refuse to fully cover the repair of said defect ! 🤬 More

I can’t say enough good things about Larry Diaz, my service advisor at Jenkins Hyundai. My vehicle was at the dealership for a month and a half due to a recall, and Larry went above and beyond to keep service advisor at Jenkins Hyundai. My vehicle was at the dealership for a month and a half due to a recall, and Larry went above and beyond to keep me updated throughout the entire process. His communication was excellent—always prompt and clear, which gave me peace of mind. What really stood out was Larry’s thoughtfulness in securing a large SUV for my family to use while our own family SUV was being repaired. This made a huge difference for us, and I truly appreciate the effort he put into making sure we were taken care of during a stressful time. If you’re looking for someone who is professional, reliable, and genuinely cares about their customers, Larry is the person to see. Thank you, Larry, and the team at Jenkins Hyundai for your outstanding service! More

Good Morning Jenkins of Ocale, I would like to point out about a Service Advisor ADRIAN SANDERS With a bad knee and on crutches came out to help me I felt bad for him knowing what he is going through. out about a Service Advisor ADRIAN SANDERS With a bad knee and on crutches came out to help me I felt bad for him knowing what he is going through. I had called the day before to schedule a appointment but when I showed up early the Gentlemen said you do not have anything with us. He called to have someone come to help me and it was ADRIAN SANDER after we spoke took all of my information and walked around the car with a tablet taking pictures of the car for any damage to the car before it was taken back.I told him great idea for them and the customer. While the car was taken back I notice on my phone someone had send out three pictures of my rims.When the car came out myself and ADRIAN SANDERS took a look at what was sent to me one of the rims was very bad so when I purchase the car I had bought an extra package for the tires and the rims and other things if needed. It was so nice not to have to explain my side of everything I just asked ADRIAN SANDERS to please look up where I had purchased the car and after he read everything he said it will be taken care of for me. So nice to have someone to help you and not have to to try to explain everything again and again. I have spoke with a nether manger since everything and explained to him I have two more rims that needs to be replaced. And he said the three picture are of the same rim. I was at a Doctors office when we spoke I walked around the car and took pictures of all my rims and there is two left. i would have never said anything until they had brought it to my attention about them in your service center. I know that everything is put on car fax when a car has been serviced and I don"t what to go against the SANTA FA. But in no way was this brought to my attention other service that sent it to my phone. We have bought two cars from you and will only come to your Dealership in Ocala because you stand up for your customers that means a lot in to days world . Thank you so much. Sincerely William Lamberton More

ONE WORD. DISORGANIZED. THE RIGHT HAND DOES NOT KNOW WHAT THE LEFT HAND IS DOING. IT APPEARS THERE IS NO TEAMWORK IN THAT ORGINZATION. INDIVIDUALI DISORGANIZED. THE RIGHT HAND DOES NOT KNOW WHAT THE LEFT HAND IS DOING. IT APPEARS THERE IS NO TEAMWORK IN THAT ORGINZATION. INDIVIDUALIST ONLY. More

Their service department is very good and I feel that the sales staff is excellent. sales staff is excellent. More

Courtney is pleasant, knowledgeable and easy on the eyes. She makes my service visits smooth and efficient. She makes my service visits smooth and efficient. More