Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,146 Reviews of Jenkins Hyundai of Ocala - Service Center
I recently (Feb 25th) had my 2017 Hyundai Elantra serviced. My experience was terrific. Nelson, my service advisor met me at my car as I drove up. We exchanged pleasantries and I briefly told him serviced. My experience was terrific. Nelson, my service advisor met me at my car as I drove up. We exchanged pleasantries and I briefly told him why I was there. He told me he would talk with me once the technician was done looking at my car, Nelson came over and explained everything and had pictures of additional items that also needed service - inside air filter, tires aligned, etc. Nelson also periodically checked on us to tell us how the service on our car was progressing. To sum things up, I am so delighted that Nelson is our service advisor. He deserves more than a 5 star rating. He is efficient, pleasant to work with and honest. More
They had to order a back up camera new lug nuts with keys,a recall on trailer hitch fluids were not topped off tires were not rotated brakes were not checked no car wash ticket been about a month have keys,a recall on trailer hitch fluids were not topped off tires were not rotated brakes were not checked no car wash ticket been about a month have not heard from anyone More
Courntey was extremely helpful and pleasant. Everyone treated me with respect and courtesy, Thanks for your help Everyone treated me with respect and courtesy, Thanks for your help More
Adam Cromer was our service writer and did an excellent job of keeping us informed regarding our repair. He was professional and knowledgeable as were all the staff with whom we had contact. We appreciate job of keeping us informed regarding our repair. He was professional and knowledgeable as were all the staff with whom we had contact. We appreciate the loaner vehicle offered to us, although we would have preferred a Genesis to the rental vehicle. In all it was a very satisfactory visit and we would highly recommend your service department. Thank you! More
As always you guys are great, everyone is helpful, pleasant & your waiting area is comfortable. Thank you! pleasant & your waiting area is comfortable. Thank you! More
Very attentive. They kept me informed how they were progressing. Washing my car was a bonus. They kept me informed how they were progressing. Washing my car was a bonus. More
As always i was in and out faster than the time before. Very friendly staff. Why go anywhere else? Very friendly staff. Why go anywhere else? More
Fast excellent service, work done well in a timely manner. Friendly staff, George was exceptional..showroom and waiting area was very nice, Thank you.l. manner. Friendly staff, George was exceptional..showroom and waiting area was very nice, Thank you.l. More
Everytime we come to Jenkins we are treated with respect and courtesy. And people are not too busy to answer our questions. My wife and I recommend your dealership every chance we get.. George F. in Servic and courtesy. And people are not too busy to answer our questions. My wife and I recommend your dealership every chance we get.. George F. in Service is outstanding. Always there to help us and advise us. He is a gem for sure More