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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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June 09, 2022

It is under construction and very noisy. The technicians were nice and I like getting a car wash coupon. More

by Kathy2201960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your feedback & patience. We will have a new, modern facility once construction is over.

June 08, 2022

Always great service. Everything was great. Our Service Advisor Phyllis did an exceptional job as always. Our car was ready to go when promised and everything was complet More

by Jim Samuelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

June 08, 2022

Tony was so nice and shuttled me to and from work while my car was being serviced. More

by ngrnorma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony was so nice and shuttled me to and from work while my car was being serviced.
Jun 08, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for letting us know the team provided you with excellent service!

June 08, 2022

They are always available to answer any concerns as to service. And lease questions. Service is great appointments are on time. More

by TONYGJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Jenkins Hyundai of Ocala responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review & the five stars!

June 06, 2022

Always friendly and good work. Only small issie was they changed background color on gauges and do not know how to change back More

by GGlassMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for the five-star rating! Please stop by whenever it's convenient & any one of the salespeople will gladly change the color to your preference.

June 03, 2022

The service person I work with at Jenkins is THE BEST! !! That would be Kirstie. She makes the process go so smoothly. More

by macinfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business, and we are glad that Kirstie provided you with excellent service!

June 02, 2022

Was very pleased with my service. Was taken a day earlier than scheduled for because of husband having to work the real date scheduled. Thank you More

by dixoncb01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

Jun 03, 2022 -

dixoncb01 responded

Thank you so much for your service. You have all done well in my eyes.

Jun 03, 2022 -

Jenkins Hyundai of Ocala responded

Our pleasure!!!

May 30, 2022

Easy to schedule service appointment. Requested service work completed timely and effectively at competitive price. More

by Santa Fe S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience & our service department!!

May 22, 2022

Prompt and courteous service. Amber answered questions about my concerns with the engine hesitating at slower speeds. More

by Gkite2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Haehner
May 23, 2022 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

May 21, 2022

Everyone was very polite. Even when they tried to get me to buy a new car. No one pushed, all my questions were answered. Very pleasant experience. More

by COOLEYDS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your kind words and high rating. And thank you for your business! We appreciate your feedback.

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