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Jenkins Kia of Crystal River
Crystal River, FL
3,413 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again.
We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 PM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,413 reviews
June 15, 2024
First of all the service rep called me a day after bringing my Sorento in 6/10/24 around 1:00 PM and told me they did a few software updates but found no problems but would keep it one more day to tes bringing my Sorento in 6/10/24 around 1:00 PM and told me they did a few software updates but found no problems but would keep it one more day to test to see if our specific issues would recur and would call us Wednesday 6/12/24. They never called on Wednesday so we assumed they found something. The next day, Thursday 6/13/24 I called them at 10:30 AM and called at least eight times until about 1:00 PM and not once could I reach a person in the service dept. I left a couple messages yet no one ever called me. We decided to go to Jenkins Kia to find out any status since no one called us. We arrived at the service dept around 1:30 PM and stood at front entrance just a few feet from the two working service employees yet nobody acknowledged our presence for a good 10 minutes ubtil a lady arrive and asked us what we needed! Originally my wife didn't want to come to Jenkins Kia because she had read many bad reviews but I encouraged her that most reviewers write only when they have and above/beyond service or a really bad experience. Well guess what? Ours was pretty pathetic! More
by retgi
Verified CustomerEmployees Worked With
Helpful June 14, 2024
When I stated that after 62 yearso of owning Toyotas, Hondas...even poor old Pontiacs...I had never had to deal with a recall, and this was the 5th in two years since deciding to try Kia, the service fel Hondas...even poor old Pontiacs...I had never had to deal with a recall, and this was the 5th in two years since deciding to try Kia, the service fellow replied, "Yep! Happens all the time!" The mechanic standing behind him looked at me with big eyes and nodded vigorously. That's a really odd response to a kindly worded complaint. It costs me more than 4 hours of my time and almost 90 miles round trip with every recall. I appreciate the due care involved in issuing a recall, but perhaps Kia has an engineering problem? Love my Telluride. Hate the service department. More
by Gila Medic
Employees Worked With
June 12, 2024
Should have told me about my wiper fluid tank leak before they finished my car they finished my car More
by NECSP06
Employees Worked With
June 12, 2024
Everything was good enough. But if I choose not to fill out a survey I shouldn't be bombarded everyday for feedback But if I choose not to fill out a survey I shouldn't be bombarded everyday for feedback More
by LILP9200
Employees Worked With
June 10, 2024
The only complaint I have for your waiting room is the TV. I really think you should put on a different channel than the animal channel. Why can’t you have on at least the news spectrum that was very disa TV. I really think you should put on a different channel than the animal channel. Why can’t you have on at least the news spectrum that was very disappointing there was always something better than the pet channel. thank you very good coffee selection, and the donuts. Thank you again. More
by rmiller280
Employees Worked With
June 09, 2024
Jenkins KIA Service Dept. pricing is less expensive than other auto repair shops. Add in the free coffee, donuts, water, and comfortable waiting area, it's always an enjoyabl pricing is less expensive than other auto repair shops. Add in the free coffee, donuts, water, and comfortable waiting area, it's always an enjoyable experience. More
by papabogey
June 08, 2024
Should have shuttle service if residents live within 7 miles or so,waiting three hours is too long. Glad no car sales man came over. miles or so,waiting three hours is too long. Glad no car sales man came over. More
by POPI_V
Employees Worked With
June 05, 2024
I’ve always had a pleasant experience when I have any issues with my car. They explain any problem I may have. Thank you for always helping me. issues with my car. They explain any problem I may have. Thank you for always helping me. More
by DPETERSON61
Employees Worked With
June 05, 2024
This was a recall service. They got it all done in less than 1 hour. Everything was easy in and out. Comfortable waiting area, water, coffee and even donuts. They got it all done in less than 1 hour. Everything was easy in and out. Comfortable waiting area, water, coffee and even donuts. More
by rzaffarano
Employees Worked With
June 04, 2024
Great service, I especially like the car wash and reminder of the appointment. Thank you reminder of the appointment. Thank you More
by mollie1099
Employees Worked With
