Jenkins Kia of Crystal River

Excellent customer service. Was greeted with a friendly smile and a cheerful "Good Morning!" Always a pleasure having my car serviced at Jenkin's Kia of Crystal River. Was greeted with a friendly smile and a cheerful "Good Morning!" Always a pleasure having my car serviced at Jenkin's Kia of Crystal River. More

We have been getting our Kia serviced at Jenkins Kia for more than four years. Steve at the front desk is always very pleasant and bend-over-backwards helpful. As are all the other employees there. I would more than four years. Steve at the front desk is always very pleasant and bend-over-backwards helpful. As are all the other employees there. I would recommend Jenkins Kia to anyone looking for a Kia. More

Service was excellent, staff treats you like family. Great enviro purchase a car. Thank you Great enviro purchase a car. Thank you More

Prompt & efficient service. Well equipped waiting room with great snacks. Positive experience overall. We will return. Well equipped waiting room with great snacks. Positive experience overall. We will return. More

Service department is always a friendly group of people ready to listen and help . This is the reason I chose to drive 30 miles to service my car... Never a long wait for my vehicle ready to listen and help . This is the reason I chose to drive 30 miles to service my car... Never a long wait for my vehicle More

We have only had our Sorento for less than a year. But have been to the service department for a few minor things such as an oil change, screws in a tire twice, and a simple recall. The service and st But have been to the service department for a few minor things such as an oil change, screws in a tire twice, and a simple recall. The service and staff have been stellar each time. More

+It was a real pleasure and a great experience dealing with Israel Thompson. He was very informative, friendly and helpful. He made a stressful experience much more relaxed and comfortable. As a matter with Israel Thompson. He was very informative, friendly and helpful. He made a stressful experience much more relaxed and comfortable. As a matter of fact everyone I dealt with were terrific. I will definitely recommend you to all my friends. You don't list Israel but I would five him 5 stars also. A real nod to the impressive dealing with Scott Russ also. More

As always, a great experience, staff is always courteous and professional, always ensuring I'm comfortable while waiting for service. and professional, always ensuring I'm comfortable while waiting for service. More

Very friendly and organized. I was greeted promptly even though I arrived before they had opened for the day. My recall appointment was taken care of in short order and I was on I was greeted promptly even though I arrived before they had opened for the day. My recall appointment was taken care of in short order and I was on my way. More

I was not impressed with the way the Service Department works. No one will ask you if you need help. When I walk in, there were only two people in the service department, one was busy on the phone, and the works. No one will ask you if you need help. When I walk in, there were only two people in the service department, one was busy on the phone, and the other one was just siting at the counter, doing nothing and didn't have the time to ask me what he could help me with. When the guy in charge of my service came back to his counter, he did ask me what did I need help with. When I told him why I was there, he immediately took care of me. I did ask another employee why I was treated that way, and he/she informed me that's the way the service department works, each person is given the name of the people coming for service, and only that person can takes care of the customer that was given to him. This is plain ridiculous. This is the reason why I had not written this earlier. Thank you. More