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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,911 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,911 reviews

May 13, 2021

Service is always friendly. They completed the oil change quickly. One thing, they always wash my car. This time they did not. I was about disappointed in that. However, the main service on the car is done c More

by HEIDEAFELDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your feedback!

May 13, 2021

Friendly atmosphere Not pushy with sales tactics Friendly atmosphere Not pushy with sales tactics Finance process could be faster by eliminating paper signing as we signed on a tablet. Duplicatio More

by Catravers2116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback.

May 12, 2021

worst sales rep ever... unable to answer questions.. worst sales rep ever... unable to answer questions.. .dishonest about vehicle pricing. , inflated MSRP, lies lies lies high pressure... underestima More

by BJDRUMMOND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Stewart
May 20, 2021 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I would like to hear more about your encounter. Please contact me at (352) 564-8668. Desiree Bower Customer Relations Manager

May 11, 2021

Amazing staff, pleasant experience. The employees make you feel at home & keep you informed regarding your vehicle. Wait time is not too bad. I’ll go no where else. More

by TINYBPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA of Crystal River!

May 10, 2021

Great place, very helpful. Always make sure I’m take car of as soon as you walk in the door! Job well done for me More

by katiebug34461@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Meador, Daniel Barry, Justin Selke, Tabitha Hemer, Maggie Desmond
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided an excellent experience for you!

May 10, 2021

Evryone wa helpful. Appreciate my car being washed. I was shown filter which was dirty and asked if I wanted anew one. Of courese I said yes. More

by MAJMOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda ???
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience!

May 09, 2021

Very courteous and worked with us very well. Willing to negotiate terms.we did not feel pressured and was allowed to make up our minds on our own. More

by TRENT6949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stewart
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are happy to hear that our team provided you with excellent service!

May 07, 2021

Service was great although service rep's could notify each other when a customer is waiting for a rep not at their desk. My rep was in the service area and I had to ask for another rep to notify him I w More

by RHALPIN1454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your honest feedback and apologize for that miscommunication. If you have any more concerns you would like to discuss, please feel free to contact me anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 05, 2021

First visit since Jenkins purchased. Times on receipt not accurate, took 2 1/2 hours if not longer to get serviced. Facility was better than when Citrus owned it. Personnel was not as friendly when Citrus ow More

by JMR050964
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dave Bushnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 05, 2021

Everyone was extremely friendly and knowledgeable about all the vehicles that were at the dealership . Overall I was very happy with the entire process and the vehicle I purchased More

by TRDMILGRL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Gavin , David Dondanville
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your feedback. You are the reason we are here!

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