Jenkins Kia of Crystal River

I am pleased with the service I have received since 2016. The waiting area is comfortable and clean. The worked on my Kia is always done in a timely manner. The waiting area is comfortable and clean. The worked on my Kia is always done in a timely manner. More

Does service department was very slow I had a 1:30 appointment to have two tires put on my car and I was there till 3:20 two out almost 2 hours later for two tires then when I left the dealership all appointment to have two tires put on my car and I was there till 3:20 two out almost 2 hours later for two tires then when I left the dealership all four tires were not the same inflation there was there was two pounds less here and there and one here they never really checked it The young fell are taking care of me I know he was new but he didn't come out and keep me advised the whole time I was sitting there in fact I had to get up after I was done reading a magazine I bought from home I had to get up and go find out what happened my car and what two tires while I was waiting for so long and it just happened that they they had the paperwork just came there today feller but no you have to it has to be run like it used to be at least the people kept up to date with you they told you what was going on and what was happening so you knew you just wasn't sitting there in the dark I do hope it gets better because you done the work key is done to work on my vehicle the whole time but if it's going to be this bad of shape then I'll have to go to a different dealership I'm sorry thank you More

I am now in my 5th Kia since 2008 from this Dealer, Citrus Kia if Crystal River. That alone speaks volumes of how I feel and the excellent service I have received in EVERY department from Sales, Financ Citrus Kia if Crystal River. That alone speaks volumes of how I feel and the excellent service I have received in EVERY department from Sales, Finance, Service,Parts, Paint and Body, everyone has gone above and beyond to make sure my car is giving me the best possible service. More

Amanda always goes the extra mile in ensure complete customer satisfaction. She is always thinking of the customer first, she explains what need to be done and puts it in a way that everyone can underst customer satisfaction. She is always thinking of the customer first, she explains what need to be done and puts it in a way that everyone can understand. Keep up the good work Amanda More

I have been working with this service department for my last 3 vehicles and the service and personnel have always been excellent. Dave stands out as exceptional. last 3 vehicles and the service and personnel have always been excellent. Dave stands out as exceptional. More

Professional service ALWAYS.I started service with our Professional service ALWAYS. I started service with our pre-owned Sedona (14k miles) in Aug, 2015. Dave has been a great advisor all the way. Have j Professional service ALWAYS. I started service with our pre-owned Sedona (14k miles) in Aug, 2015. Dave has been a great advisor all the way. Have just passed the 195k mark and still getting stellar service! Thanks team! More

Amanda was great and the work done on my Kia was in great timing and wonderful. Everyone worked so hard to get the work done. I am very happy with the service everyone did and everyone should get five stars timing and wonderful. Everyone worked so hard to get the work done. I am very happy with the service everyone did and everyone should get five stars More

After spending almost $7000 to replace the engine in my 2014 Soul, we had an oil leak. Brought it in to be looked at and was told it was not covered and would cost another $850!! Very upsetting and will 2014 Soul, we had an oil leak. Brought it in to be looked at and was told it was not covered and would cost another $850!! Very upsetting and will never recommend Kia or this dealer. More

Very good service. Well taken care of. They made you feel comfortable in waiting area. Would recoommend to anyone wanting good service for the Kia line. comfortable in waiting area. Would recoommend to anyone wanting good service for the Kia line. More

Every thing went as expected. All the agents were great. All my requirements were met. The agents took time to review the necessary repairs in order to bring my vehicle into compliance. All my requirements were met. The agents took time to review the necessary repairs in order to bring my vehicle into compliance. More