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Jenkins Kia of Gainesville

Gainesville, FL

4.7
523 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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2810 N Main St

Gainesville, FL

32609

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Showing 523 reviews

April 23, 2021

the workers are always letting you know when your car is going to be ready. They show you what is going to be done. excellent More

by roz1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
April 21, 2021

Great service great experience Melissa was very polite and professional. Car was ready even earlier than she said it would be ready. Cashier was also very friendly More

by AngelaWade9960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
April 15, 2021

Great customer service. Will gladly recommend Kia to anyone. Being told I have to have at least 25 words for this review is odd. Good day! More

by Stephaniemarcotte1367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer, Melissa OShea
April 13, 2021

I dropped my car off while they were closed, but got a prompt phone call in the morning with the suggested repairs (replacing air filters) and then car was ready in less than an hour. More

by ncooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer, Melissa OShea
April 13, 2021

Melissa is the best service advisor EVER. She is so friendly to everyone. Very good at her job . If everyone else was as good as she is you would never have any bad comments .Thank you so much More

by ronandbrendad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
April 13, 2021

Melissa is awesome. She helped us get a rental and kept in contact with us about the progress of my car. She is a true asset to your service department. More

by Gatorgirl1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
April 06, 2021

I hate this place these I will refer no to this place they nasty they don’t care nothing bout they Customers they told my daughter she was approved for a car two weeks later they had her to return the ca More

by tamaretuff2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Underwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sauerbrun
Apr 17, 2021 -

Jenkins Kia of Gainesville responded

Hello-My sincerest apologies for the experience your daughter had. I assure you this isn't a typical situation. Please contact me at your convenience. My name is Tammy and I'm the Customer Care Manager. My email is tammy_white@jenkinscars,com and my phone is 352-371-5801, ext 3854

April 06, 2021

Kia dealership is a joy to visit, my car was serviced quick, and the whole experience was seamless. Dealing with Melissa is a joy, she is professional, friendly and knowledgeable. More

by Christine B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
April 04, 2021

Great customer service and friendly staff , they was very helpful to me. They look And help with the right car and price for me j More

by joseorengo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Hubbard, Christopher Sauerbrun
April 03, 2021

Great hospitality and kept their promises. Love my KIA. But having a 25 word minimum means this is almost certainly my last review. Bye now. More

by KiaKroozer
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
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