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Jenkins Kia of Gainesville
Gainesville, FL
523 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 523 reviews
March 11, 2020
Made an appointment, Michelle is literally so sweet and always so nice. We talked about our children after my appointment was over. Such a personal experience. Oil change and tire rotation plus car wash on always so nice. We talked about our children after my appointment was over. Such a personal experience. Oil change and tire rotation plus car wash only took about 1 1/2 hours. Thank you Gainesville Kia!! More
by kaybay023
Employees Worked With
Michelle
Helpful March 02, 2020
Very pleased with the service, and those whom walked me through the before and after service. I will go back and recommend others to do so. through the before and after service. I will go back and recommend others to do so. More
by Merianne Nelson
Employees Worked With
I cannot remember the two gentlemen's names that helped me on Saturday morning Feb 29 2020 but they were awesome, professional,and helpful. Thank you.
February 15, 2020
Brought my car in for service and the advisers were extremely helpful they gave me and estimate time my car would be done and it was finished earlier then I was told overall amazing experience and I hi extremely helpful they gave me and estimate time my car would be done and it was finished earlier then I was told overall amazing experience and I highly recommended others to bring their cars in. More
by tcoger11
Employees Worked With
Demetrius "Boss" Ferguson
February 07, 2020
Wonderful place so friendly. Knowledgeable staff worm atmosphere. Large waiting area, stocked snacks and drinks. I just love everything about this place. The service is quick and easy. atmosphere. Large waiting area, stocked snacks and drinks. I just love everything about this place. The service is quick and easy. More
by 5398frank
February 05, 2020
The staff is amazing Nice people... all of them! A special remark for the front desk lady that was one of the best first face I ever meet. Donuts at great :) Nice people... all of them! A special remark for the front desk lady that was one of the best first face I ever meet. Donuts at great :) More
by lorena
Employees Worked With
Front desk lady
January 25, 2020
Soul Support Excellent and professional service support from Melissa O'shea. I am happy with my 2019 Kia Soul and the service delivered by the Jenkins Kia team. Excellent and professional service support from Melissa O'shea. I am happy with my 2019 Kia Soul and the service delivered by the Jenkins Kia team. More
by mefecteau
Employees Worked With
Melissa O'shea
January 21, 2020
Service Center is excellent I made an apt for a very busy holiday and even though I personally would've been very stressed out by the extremely busy service center the service st I made an apt for a very busy holiday and even though I personally would've been very stressed out by the extremely busy service center the service staff were friendly calm and personable. The professional environment was very impressive. Great work all around! More
by Tyleramayo
Employees Worked With
n/a
January 20, 2020
Dishonest, unprofessional advertising tactics. Advertised price on internet for a 2018 Hyundai Tucson $14,895 Stock #12P0560 Advertised Price $14,895 JPP (dealer fees) Advertised price on internet for a 2018 Hyundai Tucson $14,895 Stock #12P0560 Advertised Price $14,895 JPP (dealer fees) 3,995 Tag Fee (more fees) 79 Doc Fee (more fees) 899 Non Tax Fees (more fees) 201 Real Price: $20,069 Want more? They offered me $11000 for my trade in. The Blue Book Value shows $17250 as a fair value for trade in. More
by javiercaballero.fl
Employees Worked With
Jason Hankerson
January 17, 2020
My service lady Melissa was excellentShe was patient and My service lady Melissa was excellent She was patient and kind She made sure I was ok while waiting She walked me to cashier and to my car My service lady Melissa was excellent She was patient and kind She made sure I was ok while waiting She walked me to cashier and to my car More
by Lady Carolyn
Employees Worked With
Melissa
January 11, 2020
Time For Another Car Servicing! Vehicle was due for 30k mile checkup and required servicing for same. The staff kept me well informed as to the ongoing status of items on the vehicl Vehicle was due for 30k mile checkup and required servicing for same. The staff kept me well informed as to the ongoing status of items on the vehicle and what might be needed. Though the waiting time was longer than I anticipated, the car was finished within the promised time frame as the servicing updates were discussed and given. The staff welcoming me remembered me from previous visits and I felt my patronage was appreciated. More
by John3919
Employees Worked With
Cannot recall her name but we did discuss her italian heritage. She was the service sign in person - great personality.
