Jenkins Kia of Ocala

Jenkins Kia consistently delivers professional, friendly customer service. The team is knowledgeable, efficient and always make the experience smooth and stress-free. Mrs. Evangeline Martin customer service. The team is knowledgeable, efficient and always make the experience smooth and stress-free. Mrs. Evangeline Martin More

I had the best salesman, David Siddall. I was very relaxed and knew I would be taken care of. I felt like I made a new friend along with my new vehicle. The whole team was very professional I was very relaxed and knew I would be taken care of. I felt like I made a new friend along with my new vehicle. The whole team was very professional More

This review would be zero if I could. I was told my car repair was delayed 2 hours because the tech who recommended the service on my previous visit was given the work even though he was I was told my car repair was delayed 2 hours because the tech who recommended the service on my previous visit was given the work even though he was delayed an hour and a half on another repair. I was told that’s how they “get paid.” They didn’t care that making me 2 hours longer mattered so long as their tech “got paid.” What is the point of making an appointment?? Additionally while waiting there, it was like sitting in a bar. All the customer service people have no qualms about cackling, screwing off, talking about their weekends and other personal things very loudly for all the people waiting for service to hear and listen to. Very unprofessional and low class not to mention it’s no wonder why service is delayed. Buyer Beware— Reminder to everyone that they are getting paid sales commission for recommending service which means…,can you really trust if service is truly needed More

Bought a 2026 K4 Hatchback 3/14/2026. Was suppose to pick up car on 3/16/2026. Was told car was there 3/15/2026 and cameras would be installed 3/16/2026 and they would call when done. We Was suppose to pick up car on 3/16/2026. Was told car was there 3/15/2026 and cameras would be installed 3/16/2026 and they would call when done. We had to call there 3/16/2026 late in the day and ask about progress of car. We were told the car was not there. After several heated discussions we were told car was there and cameras would now be installed 3/17/2026. Got the car. Took car an washed it 4/10/2026 and found a rust spot where hatch closes to the body. Took car back and was given a paint pen and was told we would need to do the repair ourselves. They never looked at the blemish in the paint one time and kept saying we don’t warranty a scratch. Explained to them it is not a scratch but a blemish in the paint which they could see if they would have bothered to look at it. Will never buy a car from them again and we have contacted an attorney. They love you all the time trying to sell you a car. Then when you buy it they want nothing to do with you and beg you to leave a good review for them. Glad I left none at that time. Horrible place to do business with. Will not make that mistake again. More

Good service Clean, efficient. Staff very friendly, good communication. Everything went very smooth. Thank you Staff very friendly, good communication. Everything went very smooth. Thank you More

Very please with my salesperson who took the time to explain the car, the cost of the be hole and worked with your mgt team to get the price of the Sportage I leased explain the car, the cost of the be hole and worked with your mgt team to get the price of the Sportage I leased More

Alway pleased with the professional service and with the timely manner in which service is completed. timely manner in which service is completed. More

Really nice dealership with many amenities, however some areas need refresh and better maintenance. I E playground room is lacking most of the items and could use repairs areas need refresh and better maintenance. I E playground room is lacking most of the items and could use repairs More

I had a great experience during my recent service appointment. The team was professional, efficient, and communicative throughout the process. They finished the work on time and kept me updated, maki appointment. The team was professional, efficient, and communicative throughout the process. They finished the work on time and kept me updated, making the whole visit seamless. I highly recommend their service department for anyone looking for reliable maintenance More

Very affordable compared to other dealerships. Great quality service, employees are extremely helpful and not pushy. Highly recommend. Great quality service, employees are extremely helpful and not pushy. Highly recommend. More