Jenkins Kia of Ocala

#1 Dealer in Ocala When I walked in I felt welcome. They made me feel like family. The did great on a trade. I was beyond stressed while looking for a vehicle but was re When I walked in I felt welcome. They made me feel like family. The did great on a trade. I was beyond stressed while looking for a vehicle but was relieved when sittinf down with Mason Day and Ryan Baroni general manager. I jus want to say that our next purchase will be with Jenkins Kia in Ocala. The process was quick and easy with our monthly payments exactly where we needed them. Thank you guys for all the help. *****110% Recommended******* More

AMAZING Amazing experience great deals and great service. Dianelle was very friendly and left a great impression. She also made me more comfortable being bili Amazing experience great deals and great service. Dianelle was very friendly and left a great impression. She also made me more comfortable being bilingual because Spanish comes more naturally for me. More

Good to long simple oil change watched employee waste time talking with others making several trips back and forth to get supplies rather than have all items on hand to complete job watched employee waste time talking with others making several trips back and forth to get supplies rather than have all items on hand to complete job in a timely manner 1hr. For oil change 30 to 40 would be expected. More

Polite, Friendly, Helpful I brought my 2015 Sedona in for the 37,000 mile oil change. The van was purchased down south. Whenever I went to THAT dealership they would always try I brought my 2015 Sedona in for the 37,000 mile oil change. The van was purchased down south. Whenever I went to THAT dealership they would always try to pressure you into buying something. Since I have relocated up here it is so pleasant to come in for service. Everyone is very attentive and helpful. Before I left out the first time I came (this is my third time), the service attendant that handed me the keys as I was getting into the car noticed that I was short a tire cap and asked me to please wait so she could put another one on it and then proceeded to check that the other 3 were in place. It might be a little thing, but it's the little things that matter. I felt they actually care. When I asked a question about the battery the last time I was there, the gentleman (sorry I can't remember his name) explained in detail about the battery and how they wear in Florida. This is an A One dealership and I would definitely not hesitate to buy a car from them if the need arises! More

Service Visit Everyone was very professional. As it turned out, I arrived a day early, but no one said anything. They just performed my service very efficiently. Everyone was very professional. As it turned out, I arrived a day early, but no one said anything. They just performed my service very efficiently. It was a pleasant experience. More

the staff was very helpful Javon Johnson went out of his way to make sure he found a Kia Sorento that was in my price range with the options that I wanted will recommend him to Javon Johnson went out of his way to make sure he found a Kia Sorento that was in my price range with the options that I wanted will recommend him to anyone who is looking for a Kia also there was no pressure to buy More

Outstanding Customer Service I was searching the internet for various makes and models of new vehicles and when I got to the Jenkins Kia website I was curious where it stated see I was searching the internet for various makes and models of new vehicles and when I got to the Jenkins Kia website I was curious where it stated see what the value of your trade is worth, so I filled in the information and it quoted me a trade in value along with a statement someone would be in contact with me shortly. Well this was a Sunday and I knew the dealership did not open until 11 AM, so I drove to Jenkins Kia around 10:45 AM, I thought I would look around when a young man pulled up got out of his car and asked if he could help me, I explained the above information and he said hi my name is DJ Britton I am the internet sales contact, so I am the person that would have been calling you. DJ was very professional, very thorough, we looked at several vehicles my interest was the Sorento with certain features he went out of his way to accommodate me saying he could DX one or order one and after driving 2 different models I decided on a complete different color then I originally wanted because it had the features I wanted but the color stood out to me, so after going through all the paper work instead of buying I hope I made the right decision I leased this is my first ever lease. I just want to say everyone I dealt with on Sunday at Jenkins Kia starting with DJ Britton, then Juan Del Arco, Daniel Trengrove, and some others they were all so pleasant, caring, informative and made us feel so welcomed and comfortable.Then on Monday I had lots of questions running through my mind so I went back to Jenkins spoke to DJ and he introduced me to a very nice, informative young lady Anjolee Blount that answered my questions and helped me further understand the lease process which was very confusing to me. I highly recommend Jenkins Kia to everyone. Ask for DJ Britton tell him I referred you, DJ is the best he will have the answers to all your questions. Thank you to everyone at Jenkins Kia. More

Awesome sauce The over all experience was just awesome! The sales gentlemen Mason was down to earth, not pushy! I would definitely come back to Jenkins Kia when I a The over all experience was just awesome! The sales gentlemen Mason was down to earth, not pushy! I would definitely come back to Jenkins Kia when I am ready for my next car More

timely and effecient service Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on the status during the service. Good communication skills to keep me informed. Chuck Varner was very polite in writing up my ticket and returning the car to me. More

Fast friendly service Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that everything is squared away and I am satisfied before I leave. More